Business Operations Manager in Chipping Ongar

Full-Time | Monday - Friday; 8:00am - 5:00pm | Office-based

Help Shape the Future of Our Client.

Some careers are about finding another job. Others are about finding somewhere you can genuinely make a difference.

Our client is looking for the latter.

They are seeking an exceptional

Business Operations Manager to become one of the most trusted and influential people within their business.

This is not a conventional Office Manager position.

It is a broad, hands-on and influential role for someone who enjoys responsibility, naturally brings structure to complexity and gains genuine satisfaction from improving a business and helping good people succeed.

Working closely with their Managing Director and senior leadership team, you will connect people, priorities, systems and processes, helping ensure the business operates at its very best.

About Our Client

1992, when the original partnership was formed.

Since then, they have grown into an established and respected commercial flooring contractor, delivering projects across London, the South East and East Anglia.

Their reputation has been built on honesty, integrity, professionalism, quality and doing what they say they will do.

They are proud of what they have built, but equally ambitious about what comes next.

Their objective is not simply to become a bigger business. It is to become a better business - better organised, better connected, more efficient and an exceptional place for good people to work, develop and succeed.

This appointment is an important part of that journey.

The Opportunity

You will work at the heart of the business, alongside the Managing Director and senior colleagues across operations, commercial, estimating and finance.

Your role will include

• Coordinating the effective day-to-day running of their office operations.
• Supporting the Managing Director and senior leadership team.
• Coordinating priorities, meetings, actions and follow-ups.
• Continually improving systems, processes and ways of working.
• Supporting recruitment, onboarding, training and employee development.
• Coordinating HR administration and day-to-day people matters.
• Improving communication and coordination across departments.
• Supporting operational, commercial, estimating and finance functions.
• Managing office facilities, administration and suppliers.
• Supporting selected administration and compliance across their property portfolio.
• Taking ownership of business improvement projects from idea through to completion.
• Identifying problems, inefficiencies and opportunities, and doing something about them.

The role is deliberately broad. They want someone who develops a deep understanding of the business, sees what needs attention and takes responsibility for making things happen.

Who Are They Looking For?

Your current job title matters less to them than how you think and how you work.

You may currently be a Business Operations Manager, Operations Manager, Senior Office Manager, Executive Assistant, Practice Manager or working within another broad operational role.

You are likely to

• Take genuine ownership and accountability.
• Be exceptionally organised and dependable.
• Create order from complexity.
• Think ahead rather than simply react.
• Communicate confidently with people at every level.
• Build trust and strong working relationships.
• Exercise sound judgement and challenge constructively.
• Manage competing priorities without losing attention to detail.
• Naturally look for better ways of doing things.
• Enjoy developing and supporting other people.
• Have the emotional intelligence to handle different personalities and situations.
• Take pride in completing things properly.

Construction experience would be advantageous, but it is not essential. Character, judgement, professionalism, curiosity and potential matter more.

Who Will Thrive There?

Someone who enjoys responsibility, continual improvement and helping others succeed.

Someone who sees a problem and starts thinking about the solution.

Someone who can support people while still encouraging accountability.

Someone who wants their ideas and contribution to genuinely matter.

They don't expect you to arrive knowing everything. Our client's philosophy is:

They do not recruit people because they already know everything.

They recruit people because they have the curiosity, humility and determination to continually become better than they were yesterday.

What They Offer

• Discretionary performance-related bonus.
• Company pension and free on-site parking.
• Direct involvement with the Managing Director and senior leadership team.
• Genuine autonomy, responsibility and influence.
• Ongoing learning and professional development.
• The opportunity to improve the business rather than simply maintain it.
• Long-term career development as they continue to evolve.

Interested?

If you are looking for more than simply your next job and want an opportunity where your organisation, judgement, ideas and professionalism can genuinely influence the future of a successful business, our client would very much like to hear from you.

They are not simply looking to fill a vacancy. They are looking for someone who wants to help shape their next chapter.

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