At a Glance
- Tasks: Lead operational delivery and improve patient care across clinical services.
- Company: Join Epsom and St Helier University Hospitals NHS Trust, a key player in healthcare.
- Benefits: Be part of a £500 million investment in healthcare infrastructure.
- Other info: Collaborative environment with a focus on continuous improvement and community impact.
- Why this job: Shape the future of healthcare for over 500,000 people in South West London.
- Qualifications: Proven leadership experience in healthcare operations and strategic thinking.
The predicted salary is between 101995 - 124661 £ per year.
Patients move between hospitals, community services, primary care and specialist teams. Improving care increasingly depends on organisations working together rather than working alone.
As part of the St George's, Epsom and St Helier Hospital Group, and working closely with partners across South West London, we’re strengthening the way we deliver care for the people and communities we serve. Backed by significant investment, evolving partnerships and ambitious plans for the future, this is a pivotal moment in our journey.
We’re looking for an exceptional Chief Operating Officer to help shape what comes next. Working alongside our Managing Director and Executive Team, you’ll provide strategic and operational leadership across our clinical services, ensuring patients receive safe, high-quality care today while helping shape how services are designed and delivered for the future.
This is a role that combines strategic thinking with practical delivery. One day you’ll be leading operational performance across a complex acute Trust; the next you’ll be driving transformation, strengthening partnerships and creating the conditions for colleagues to deliver their very best.
If you’re up for the challenge and motivated by improving services, developing people and bringing people together around a shared purpose, you’ll find an opportunity to make a lasting impact - for our patients, our colleagues and the communities we serve.
The stakeholder panel will take place on 5 August 2026, followed by the interviews on 6 August 2026.
- Operational leadership and performance: Lead the operational delivery of all clinical services, ensuring patients receive safe, high-quality and compassionate care. You’ll drive performance against key national and local priorities while ensuring the Trust remains resilient, responsive and prepared for future challenges.
- Quality, safety & patient experience: Work alongside clinical leaders to continually improve the quality, safety and experience of care. You’ll champion a culture of continuous improvement, ensuring services meet the highest standards of governance and patient care.
- Strategic leadership & transformation: Lead the Trust’s operational strategy and major transformation programmes, helping redesign services, improve patient pathways and deliver lasting improvements that support the future of healthcare across South West London. Build strong relationships across the South West London Integrated Care System, working with partners, regulators and local communities to improve outcomes, tackle health inequalities and deliver more joined-up care.
- People leadership & culture: Provide visible, compassionate leadership that empowers colleagues to succeed. You’ll develop high-performing teams, nurture future leaders and foster an inclusive culture where people feel valued, supported and able to thrive.
- Financial stewardship: Ensure sustainable service delivery through efficient resource use, protecting quality, safety and patient outcomes.
We care for more than half a million people across South West London and Surrey, providing acute hospital services alongside a growing range of community and integrated care services. Every day, our colleagues deliver care that’s safe, compassionate and centred on the needs of the people and communities we serve.
Our organisation is built on partnership. We work closely with local authorities, primary care, community providers and mental health services because we know that improving health doesn’t begin and end at the hospital door.
As part of the St George’s, Epsom and St Helier Hospital Group, we’re also strengthening the way we work across our hospitals, sharing expertise, developing services together and creating new opportunities to improve care for patients across South West London.
We’re proud of what we’ve achieved, but we’re equally focused on what comes next. Whether that’s investing in our estate, improving operational performance or working more closely with partners across the system, we’re committed to building services that meet the changing needs of our communities.
That’s where this role comes in. Like every NHS organisation, we’re facing significant challenges. We’re also fortunate to have committed colleagues, strong partnerships and a clear ambition to keep improving. We believe those things give us a strong foundation for the future, and an exciting opportunity for the person joining us as Chief Operating Officer.
So, why join us?
- Lead at one of the most significant periods of change in our organisation’s history.
- Help shape services for more than 500,000 people across South West London and Surrey.
- Work alongside an experienced Executive Team committed to collaborative leadership.
- Play a key role in delivering a £500 million investment in healthcare infrastructure.
- Influence how care is designed, delivered and improved across a large and diverse health economy.
What we’re proud of:
- More than 7,000 colleagues delivering care across South West London and Surrey.
- Caring for over 500,000 people every year.
- Working as part of the St George’s, Epsom and St Helier Hospital Group.
- Securing £500 million to build a new Specialist Emergency Care Hospital in Sutton.
- Strong partnerships that are helping shape more joined-up care across the health system.
- An Executive Team committed to collaboration, openness and continuous improvement.
This advert closes on Thursday 23 Jul 2026.
Chief Operating Officer | Epsom and St Helier University Hospitals NHS Trust employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Operating Officer | Epsom and St Helier University Hospitals NHS Trust
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Allscreens Nationwide Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Allscreens Nationwide Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Chief Operating Officer | Epsom and St Helier University Hospitals NHS Trust
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!