Support Worker - Complex Care - West Sussex in Chichester

• Support Worker - Complex Care - West Sussex
• Job title: Support Worker Department: Claimont Head Office Reports to: Clinical Operations

Claimont Home Care Ltd is a CQC registered unique service in the private sector delivering specialist mental health nursing at home.

Claimont is not an agency.

We invest in people and build relationships based on mutual support and long term commitment.

The work we offer our staff can be extremely varied and is rooted in a Patient Centred, holistic approach.

• Key Accountabilities
• Involve in an individual's care, ensuring management policies and protocols are adhered to and updated with national and local guidance
• Maintain written records of all aspects of client treatment and progress throughout the treatment process
• Complete and maintain all documentation and records as required, including electronic patient records within 24 hours of event
• Carry out activities with clients that enable full access to community life
• Work with families/carers to assist them in understanding mental health and coping effectively with issues arising from their role as carers
• Maintain the highest degree of confidentiality in delivery of treatment packages
• Maintain effective communication with referring agents and client carers
• Maintain a high level of professional core psychiatric skills
• Develop links with community services/resources and encourage use of evidence-based practice
• Attend and fully contribute to all team meetings
• Report assessment findings in the appropriate format to the people who need them
• Ensure confidentiality and security of patient data in compliance with the Data Protection Act
• Attend appropriate mandatory training courses in line with requirements of the role, Health and Safety Regulations and as part of personal development
• Carry out any other duties as requested by the Registered Manager to ensure the quality of service provided by the team
• Participate in performance review and implementation of a personal development plan
• Take responsibility for own professional development ensuring standards are maintained and statutory and mandatory training is in date
• Uphold the Professional Code of Conduct and Claimont values and policies
• Ensure health and wellbeing of patients is at the centre of all activities
• Promote quality and safety of patients, visitors and staff enabling Claimont to meet regulatory requirements
• Observe Claimont Equal Opportunities Policy and other equal opportunity guidelines
• Take responsibility for health & safety of self and others
• Report accidents, incidents and near misses, implementing corrective action where necessary
• Ensure compliance with Information Governance, Data Protection, NHS Confidentiality guidelines etc.
• Raise concerns with Manager/Director and seek appropriate training and supervision
• Support the organisation in safeguarding children, young people and adults
• Comply with recruitment checks including Enhanced Disclosure via the Criminal Records Bureau
• Ensure effective flow of information within team, management and external parties
• Carry out day to day tasks in accordance with stated policies, procedures, and regulations
• Help project the desired image of Claimont by demonstrating corporate values
• Other Responsibilities

Internal contacts: Internal Stakeholders and Claimont team members; External contacts: Local Authorities and other partner organisations; External stakeholders in relation to client safety, quality, and clinical governance queries; Clients and external professionals.

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