At a Glance
- Tasks: Lead and manage school catering operations, ensuring high-quality food services.
- Company: Join ISS, a leading workplace and facility management company.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Other info: Diverse and inclusive workplace committed to supporting all employees.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in operations management and a passion for food services required.
The predicted salary is between 12.71 - 12.71 £ per hour.
Location: Chichester, Sussex - with regional travel
Hours of work: 37.5
Contract Type: Permanent
We are seeking an experienced Operations Manager to oversee a group of school catering locations, ensuring food services are delivered safely, consistently, and to a high standard. This role is responsible for maintaining service quality, compliance, and profitability while building strong relationships with schools and key stakeholders.
Job Description
Working closely with site teams and the client, West Sussex County Council, you will lead operational performance across multiple locations, drive continuous improvement, and ensure budgets, KPIs, and contractual commitments are achieved. Travel between sites is required, and a full UK driving licence is essential.
Key Responsibilities
- Manage the day-to-day operation of multiple school catering sites.
- Ensure food services are delivered safely, consistently, and to a high standard.
- Drive continuous improvement initiatives and maintain company standards across all locations.
- Deliver and exceed agreed budgets and KPIs, with responsibility for Profit & Loss performance.
- Develop account management and contingency plans to achieve business objectives.
- Lead, motivate, and develop teams across multiple sites, supporting succession planning and talent development.
- Build and maintain strong relationships with clients, schools, parents, pupils, public health teams, internal ISS teams, and suppliers.
- Take ownership of health & safety and food safety performance, ensuring compliance with food policies and addressing audit or inspection findings effectively.
Professional and Personal Competencies/Qualifications
- Previous experience as an Area Manager or at an equivalent level.
- Food and hospitality background, with education catering experience preferred.
- Strong experience managing budgets and Profit & Loss accounts.
- Demonstrable leadership and people management capability.
- Excellent communication and presentation skills.
- Strong commercial and financial awareness.
- Full UK driving licence is essential.
- Ability to travel regularly between locations (Car/Car Allowance - Band 3 provided).
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose.
ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Operations Manager in Chichester employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Chichester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Allscreens Nationwide Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Allscreens Nationwide Ltd
Don't be shy about reaching out to Allscreens Nationwide Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager in Chichester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Allscreens Nationwide Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
