At a Glance
- Tasks: Be the friendly face of customer service, managing orders and building strong relationships.
- Company: Join a successful global business in the construction and interiors sector.
- Benefits: Enjoy a competitive salary, quarterly bonuses, hybrid working, and 25 days holiday.
- Other info: Ongoing training and career development opportunities await you!
- Why this job: Make a real impact by helping customers and driving sales in a supportive team.
- Qualifications: Experience in customer service or sales support with excellent communication skills.
The predicted salary is between 31500 - 38500 £ per year.
£28,500 + Quarterly Bonus (up to 20% annually)
Hybrid Working - 2 days from home after probation
About the Company
Are you passionate about delivering great customer service and building strong relationships? If so, we'd love to hear from you! We're working with a successful, global business within the construction and interiors sector, established for over 30 years. They're on the lookout for a friendly, driven Customer Service & Sales Support Representative to join their team. With a great culture, ongoing investment, and exciting plans for the future, there's never been a better time to get on board.
What You Will Be Doing
- Being the first point of contact for customers, providing a warm and professional service
- Managing orders, returns, and customer enquiries
- Building strong relationships and becoming a trusted contact for customers
- Providing updates on pricing, stock, and deliveries
- Spotting opportunities to maximise sales and add value
- Resolving customer queries quickly and efficiently
- Working closely with colleagues to achieve team goals
What You Will Need to Succeed
- Experience in customer service, sales support, or internal sales
- A positive, can-do attitude and a genuine passion for helping customers
- Excellent communication and people skills
- A confident and friendly telephone manner
- Strong organisational skills and attention to detail
- Good IT skills and the ability to learn new systems quickly
Benefits
- Quarterly bonus scheme worth up to 20% annually
- Hybrid working after probation
- 25 days holiday + bank holidays
- Free on-site parking
- Life assurance (4x salary)
- Ongoing training and career development opportunities
Customer & Sales Support Representative in Chesham employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
