At a Glance
- Tasks: Lead pharmacy operations, ensuring smooth homecare service delivery and effective team coordination.
- Company: Join a trusted healthcare provider dedicated to patient-centred pharmacy services.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic healthcare setting.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in pharmacy operations and strong communication skills required.
The predicted salary is between 37800 - 46200 £ per year.
Support the operation delivery and ongoing development of homecare services, ensuring effective coordination of processes and continuity of service. Manage invoicing and homecare administrative processes, ensuring workloads are prioritised appropriately and queries are managed in a timely and effective manner.
Provide oversight of the Invoicing/Homecare team in relation to day-to-day operation issues, service queries and workload coordination. Provide cover for distribution activity where required, maintaining effective working relationships with Procurement, Invoicing, Dispensary and other key teams to support safe and effective service delivery.
Act as a key link between operational pharmacy services and the Business Team, supporting reporting requirements, service monitoring and financial governance processes. Support the preparation, validation and submission of reports relating to tariff excluded and other high-cost medicines to commissioners, in accordance with local and national requirements.
Act as senior signatory for signing off homecare schemes with homecare providers following clinical approval. Assist in responding to commissioner queries and challenges relating to reimbursement and reporting, ensuring information provided is accurate and timely.
Contribute to the development and maintenance of effective processes linking homecare, invoicing, distribution, procurement and business functions to support safe and efficient service delivery.
Communication
Demonstrate highly developed communication skills to convey complex pharmacy operational information whilst deputising for the senior pharmacy operations manager, clearly and professionally to multidisciplinary teams, senior managers, clinicians, and external stakeholders, adapting the communication style to suit the audience and ensuring safe and effective service delivery.
Lead and facilitate regular operational meetings, departmental briefings, and service improvement discussions, ensuring clear dissemination of information, encouraging staff engagement, and promoting collaborative decision-making across pharmacy services.
Manage difficult and sensitive conversations with professionalism and empathy, including handling complaints, resolving service issues, addressing staff performance concerns, and negotiating solutions while maintaining positive working relationships.
Produce and present high-quality reports, business cases, standard operating procedures (SOPs), policies, and performance data, translating complex operational and financial information into clear, evidence-based recommendations for senior management.
Develop effective working relationships across clinical, operational, procurement, finance, and digital teams to support the delivery of safe, efficient, and patient-centred pharmacy services, acting as a key communication link between frontline staff and senior leadership.
Provide leadership, coaching, and constructive feedback to pharmacy staff, fostering an open culture of communication, continuous learning, and quality improvement while supporting organisational change and service transformation initiatives.
General responsibilities
Maintain a high standard of work and promote the professional image of Pharmacy within and outside the department. Participate in the recruitment and selection of staff. Ensure that safe working systems are in operation in accordance with Trust and departmental procedures.
Ensure that all legal requirements relating to the dispensing and storage of pharmaceutical products in the dispensary are met and are in accordance with criteria set out under COSHH regulations. Participate in weekend, bank holiday rotas. Support the provision of weekend in accordance with local procedures.
Represent the pharmacy department at relevant meetings both on and off site. Participate in dispensing services including the final accuracy checking of prescriptions/orders for inpatients, outpatients, patients being discharged in accordance with local standards, policies, and safe systems of work.
Supervise work carried out by other pharmaceutical staff within remit as required, ensuring compliance with agreed standards. Participate in statutory and mandatory training. Provide counselling to outpatients to ensure that they gain maximum benefit from their medicines.
It is the responsibility of every employee to take reasonable care for their own health and safety and the health and safety of anyone else who may be affected by what they do. This job description is not an exhaustive list of duties and responsibilities and is subject to change in accordance with the needs of the trust and in consultation with the post holder.
Chief Pharmacy Technician, Operations and Governance in Chertsey employer: Allscreens Nationwide Ltd
Joining Marshall Audi Taunton as a Service Technician apprentice means becoming part of a dynamic team dedicated to delivering exceptional customer experiences in the prestigious car market. With comprehensive training, including travel and accommodation covered for your apprenticeship at the Volkswagen Group National Learning Centre, you will benefit from a supportive work culture that prioritises personal development and career progression. This role offers a unique opportunity to work with cutting-edge technology while receiving mentorship and gaining valuable qualifications that pave the way for a successful long-term career.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Pharmacy Technician, Operations and Governance in Chertsey
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like Allscreens Nationwide Ltd. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
✨Join Relevant Professional Bodies
Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like Allscreens Nationwide Ltd.
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like Allscreens Nationwide Ltd. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what Allscreens Nationwide Ltd is looking for. A tailored application can really make you stand out!
We think you need these skills to ace Chief Pharmacy Technician, Operations and Governance in Chertsey
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at Allscreens Nationwide Ltd!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show Allscreens Nationwide Ltd that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at Allscreens Nationwide Ltd!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At Allscreens Nationwide Ltd, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Allscreens Nationwide Ltd that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with Allscreens Nationwide Ltd’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
