Payroll in Cardiff

We are looking for a detail-driven and customer-focused Payroll & Benefits Administrator to join a busy HR team, supporting multiple business areas and providing wider benefits administration support across the organisation.

This is a newly created role, offering an exciting opportunity for someone to make the position their own, shape processes, and drive improvements to enhance payroll and benefits delivery.

You will play a key role in ensuring accurate, compliant and timely payroll and benefits administration while acting as a trusted point of contact for employees, managers and external providers.

Based in Cardiff, this temporary position is available until April 2027.

The role is 22.5 hours per week, offers a salary of £33,000, and operates on a hybrid basis with 40% office attendance required.

Key Responsibilities and Accountabilities Payroll Prepare documentation and complete system updates in an accurate and timely manner for multiple payrolls, for submission to a third-party payroll provider, including:

• New starters (HMRC New Starter Checklists and/or P45s)
• Changes to salary and allowances
• Leavers (including holiday pay, benefit recoveries, PILON and redundancy payments)
• Zero-hours and variable pay
• Bonus and incentive payments
• Overtime and on-call payments
• Unpaid leave and sickness
• Parental leave administration
• Statutory notifications and statutory payments

Additional responsibilities include

• Managing payroll checking processes and obtaining approvals prior to payroll finalisation
• Responding to and resolving payroll queries, escalating where required
• Supporting payroll audits by providing required data and documentation
• Employee Life cycle Manage payroll-related aspects of the employee life cycle, including:
• Payroll setup and benefits enrolment for new starters
• Processing leavers, including final pay calculations and benefits cessation
• Managing contractual changes affecting pay and benefits
• Maintaining accurate employee records across HR and payroll systems
• Benefits Administration Administer and promote employee benefit schemes, including:
• Benefits platforms
• Pension administration, including auto-enrolment compliance
• Salary sacrifice schemes and associated payroll deductions
• Maintaining accurate records and ensuring timely processing of changes
• Acting as the first point of contact for employee benefit queries
• Supporting annual renewals and enrolment cycles
• Liaising with external providers to resolve issues and maintain service levels
• Supporting P11D and PSA data collection
• Additional Duties
• Processing third-party invoices
• Providing ad hoc HR administrative support to the wider HR team

Qualifications Essential

• Proven experience in payroll administration
• Strong working knowledge of UK payroll legislation, including PAYE, National Insurance and statutory payments
• Experience administering employee benefits and pension schemes
• High level of accuracy and attention to detail
• Experience using HR, payroll and benefits systems
• Payroll or HR qualification (e. g. Copp, CID)
• Experience supporting multiple business units or entities
• Experience using employee benefits platforms

Person Specification

• Proactive and positive approach to work
• Ability to prioritise workloads and work effectively under pressure
• Excellent organisational skills and attention to detail
• Ability to identify opportunities for process improvement
• Strong communication and interpersonal skills
• Professional and confidential when handling sensitive information
• Committed to delivering a high-quality service and working collaboratively with colleagues and stakeholders across the business.
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