At a Glance
- Tasks: Lead and support a team of Placemakers in delivering top-notch cleaning services.
- Company: Join ISS, a global leader in workplace and facility management.
- Benefits: Flexible hours, career growth opportunities, and a supportive work environment.
- Other info: Diverse and inclusive workplace with a commitment to personal development.
- Why this job: Make a real impact by ensuring high standards of cleanliness and safety.
- Qualifications: Experience in cleaning supervision and strong leadership skills required.
We are seeking a proactive and customer-focused Cleaning Supervisor to provide direct line management to front-line Placemakers and support all aspects of self-delivered activities within the aligned UK sector.
We are looking for an individual with strong leadership, organisational and stakeholder management skills who can support frontline teams, ensure compliance with contractual and health and safety requirements, and build positive working relationships with customers, colleagues and internal stakeholders. A full UK driving licence is essential, and a company van will be provided.
Key Responsibilities
- Provide direct line management and day-to-day support to front-line Placemakers.
- Maintain strong client engagement and build positive working relationships to support service delivery.
- Support account management teams in delivering best-in-class service and performance across KAN accounts.
- Work collaboratively with the OSC job management team to ensure contractual SLA and KPI requirements are met.
- Conduct planned visits with each Placemaker, ensuring every individual is visited at least every six weeks.
- Oversee health and safety compliance, complete audits and support continuous improvement activities.
- Manage employee induction, training records, mandatory e-learning compliance and ongoing development.
- Coordinate recruitment and vetting activities with the Sector Manager, ensuring compliance requirements are met and vacancies are filled within 48 hours.
- Manage reactive work requests, including carpet cleaning and low-level weeding, ensuring timely completion.
- Monitor consumable stock levels, coordinate uniform ordering, maintain tidy store rooms and complete site audits.
Professional and Personal Competencies/Qualifications
- Previous experience within the cleaning industry.
- Experience in a comparable supervisory or management role.
- Experience managing staff records and training documentation.
- Strong customer service and client relationship management skills.
- Excellent communication and problem-solving abilities.
- Ability to support, motivate and develop front-line colleagues.
- Strong organisational skills with the ability to manage multiple priorities.
- Flexible, adaptable and proactive approach to work.
- Full UK driving licence.
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference.
ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background.
Cleaning Supervisor in Cardiff employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Supervisor in Cardiff
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Allscreens Nationwide Ltd.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Allscreens Nationwide Ltd.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Allscreens Nationwide Ltd, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Cleaning Supervisor in Cardiff
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Allscreens Nationwide Ltd that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Allscreens Nationwide Ltd specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Allscreens Nationwide Ltd will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Allscreens Nationwide Ltd a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Allscreens Nationwide Ltd.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Allscreens Nationwide Ltd, showcasing your work ethic and the quality of your previous roles in janitorial services.
