At a Glance
- Tasks: Support probation teams by managing case files and ensuring efficient processes.
- Company: Join the Probation Service, dedicated to public safety and rehabilitation.
- Benefits: Starting salary of £24,645 with annual pay progression opportunities.
- Other info: Dynamic work environment with various settings and career growth potential.
- Why this job: Make a real difference in people's lives while building a rewarding career.
- Qualifications: Empathy, patience, and strong organisational skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
Case Administrators play a vital support role in probation teams, helping to keep the public safe and giving people the chance to turn their lives around. We’re looking for empathetic, patient, and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills, and build a rewarding career within the Probation Service.
If you are successful in the recruitment process and join the Probation Service, your starting salary will be £24,645. The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which, if eligible, will see your pay increase. New entrants are expected to join on the minimum of the pay band.
This is an administrative job within the Probation Service. For further information on the summary, responsibilities, activities, duties of the role and the Civil Service Success Profile Criteria which will be used in the assessment process, please refer to the full Job Description Attachment.
You must have the right to work in the UK. This role is not eligible for a new Skilled Worker visa. If you apply to be a case administrator and you have not held a Skilled Worker visa prior to 22 July 2025, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes.
By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise. Successful applicants may be based in a wide variety of office, court, team, or prison locations within the Probation Service region.
Case Administrators are required to work within a variety of settings. There may be opportunities for positions within Probation Delivery Units (PDU), Courts, Prisons, etc. depending on business requirements. These posts will be based in PDUs across the region and the following Probation Service functions:
- Community Integration and Contracts
- Integrated Offender Management
- Personality Disorder Projects
- The Homeless Prevention Taskforce
- Unpaid Work (community payback)
Case administrators play an important role in the Probation Service, supporting probation staff to work with people on probation. As a case administrator, you’ll ensure:
- All processes run efficiently
- Systems are maintained properly
- Probation information is collated and prepared for case files
You’ll use your strong communication skills to handle enquiries from colleagues, agencies, and people on probation in a busy environment.
21349 - Case Administrator - Unpaid Work Team - Cardiff Admin Hub (Wales) employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land 21349 - Case Administrator - Unpaid Work Team - Cardiff Admin Hub (Wales)
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We think you need these skills to ace 21349 - Case Administrator - Unpaid Work Team - Cardiff Admin Hub (Wales)
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