At a Glance
- Tasks: Provide compassionate support to individuals in mental health crises at home.
- Company: Join the caring team at Kent and Medway Mental Health NHS Trust.
- Benefits: Gain valuable experience, flexible hours, and contribute to meaningful change.
- Other info: Be part of a supportive team dedicated to improving mental health in the community.
- Why this job: Make a real difference in people's lives while developing your skills in mental health care.
- Qualifications: A valid UK driving licence and a passion for helping others.
The predicted salary is between 37035 - 45265 £ per year.
Healthcare Support Worker | Kent and Medway Mental Health NHS Trust
Company
Company: Kent and Medway NHS and Social Care Partnership Trust
We are looking for an enthusiastic Healthcare Support Workers to join our friendly East Kent Home Treatment Team.
We have two teams that cover areas including Dover, Deal , Shepway and Ashford or Thanet, Canterbury and Coastal.
You will be based in one of the teams but will be required to cross cover dependent on service need.
Be the Turning Point in Someone’s Crisis.
We are looking for dedicated Healthcare Support Workers to join our Home Treatment and Rapid Response Service.
This is not a standard care role; it is a frontline position designed to provide urgent, compassionate intervention for individuals experiencing significant mental health distress in the community.
Our goal is simple: to provide high-quality care at home and prevent unnecessary hospital admissions.
Working as part of a multi-disciplinary team of Nurses, OT's, Doctors, and Social Workers, you will:
- Deliver Home Treatment Support: Visit clients in their homes to provide emotional support, safety planning, and practical interventions during periods of acute distress.
- Rapid Assessment Support: Contribute to urgent 24/7 assessments triggered by the Urgent Mental Health Helpline and Liaison Psychiatry services.
- Monitor Wellbeing: Observe and report changes in a client’s physical health and mental state, ensuring the wider clinical team can respond dynamically to risks.
- Empower Recovery: Work with clients and their families to develop coping strategies and facilitate a return to stability.
- To be able to drive to community locations in a timely manner. The areas covered include Dover/Deal, Shepway and Ashford or Thanet, Canterbury & Coastal.
- To work as a member of the Home Treatment and Rapid Response services.
- You will be working within the home treatment function, delivering support to patients and their families using evidence-based, profession-specific and general mental health knowledge, providing client centred, recovery-oriented principles and practice for individuals, families and carers referred to the service.
- You will also work within the Rapid Response function, contributing to assessments received 24/7 from the Urgent Mental Health Helpline, as well as supporting gatekeeping assessments in the general hospitals and the community.
- To work in accordance with Trust and Crisis Resolution Home Treatment Team Policies and Procedures and the Care Programme Approach.
- To provide an alternative to inpatient admission treating clients in their home environment who are presenting in a crisis with significant distress.
- Contribute in the assessment of clients referred to Home Treatment and Rapid Response Team.
- To provide support to clients of Home Treatment and Rapid Response and their carers in relation to mental health care, daily living and social activities.
- To help maintain the social network by the use of a range of home treatment interventions.
We are Kent and Medway Mental Health NHS Trust.
We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC).
Our teams support children, young people and adults with a wide range of mental health needs.
We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.
Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.
Our vision is simple: we are here to help communities not just live with mental illness, but live well.
It’s why we’re passionate about working with communities to make mental health care better for everyone.
Everything we do is guided by our values: caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.
The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).
Please refer to the attached job description for the full details on the responsibilities and person specification
- This advert closes on Wednesday 22 Jul 2026
- Kent and Medway NHS and Social Care Partnership Trust
- Kent Community Health NHS Foundation Trust
- #J-18808-Ljbffr
Healthcare Support Worker | Kent and Medway Mental Health NHS Trust in Canterbury employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Support Worker | Kent and Medway Mental Health NHS Trust in Canterbury
✨Get Involved with Local Health Initiatives
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We think you need these skills to ace Healthcare Support Worker | Kent and Medway Mental Health NHS Trust in Canterbury
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
