Patient Transport Liaison Officer in Bury St Edmunds

Patient Transport Liaison Officer in Bury St Edmunds

Bury St Edmunds Full-Time 23400 - 28600 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Coordinate patient transport and ensure smooth discharges across hospitals.
  • Company: Join HTG-UK, a leading provider of Non-Emergency Patient Transport.
  • Benefits: Competitive salary, sick pay, employee assistance, and growth opportunities.
  • Other info: Dynamic role with ongoing training and a supportive workplace culture.
  • Why this job: Make a real difference in patients' journeys and work with passionate professionals.
  • Qualifications: Full UK driving licence and commitment to patient care.

The predicted salary is between 23400 - 28600 £ per year.

Exciting full-time opportunities available for Patient Transport Liaison Officers to join our team in Bury St Edmunds at West Suffolk Hospital.

Who Are We?

At Health Transportation Group UK (HTG-UK), we are one of the UK’s leading providers of Non-Emergency Patient Transport, supporting thousands of vulnerable patients across the UK. We proudly serve the NHS, completing over 800,000 essential journeys every year. We deliver services across a growing number of NHS contracts, including North East Lincolnshire, Mid and South Essex, Dorset, Cornwall & Isles of Scilly, Norfolk & Waveney, and Suffolk and North East Essex. With 22 operational bases and a dedicated team of over 1,200 passionate professionals, we provide safe, caring, and high-quality transport services nationwide.

What Can You Expect?

We are seeking dedicated individuals to join our team as Patient Transport Liaison Officers. The role involves working 37.5 hours per week across Monday to Sunday, with a range of shift patterns designed to support operational needs. You will play a key part in ensuring seamless patient discharges and delivering outstanding transport coordination across regional hospitals. In this role, you can make a huge difference to patients' journeys through liaising with other healthcare professionals at different levels, both internally and externally.

Summary Of Main Duties Include:

  • Be the go-to patient transport expert on-site in the Discharge Lounge and Transport Office.
  • Collaborate with hospital teams to streamline patient flow and prioritise transport needs.
  • Carry out risk assessments as required.
  • Represent transport interests at daily bed meetings, aligning plans with critical discharge timelines.
  • Maintain clear communication between wards, patient flow teams, and transport providers.
  • Keep patient records accurate and secure, ensuring smooth transitions and compliance with data protection policies.
  • Provide support to patients, families, and care facilities, ensuring everyone is informed and prepared for discharge journeys.

What’s In It For You?

  • Competitive salary
  • Contractual sick pay after 12 months service
  • Employee assistance programme delivered by the UK’s #1 EAP service- Health Assured
  • Increased holiday allowance for long service
  • Refer a friend scheme - Earn up to £500 for each friend you bring on board
  • Full training for the role, induction and ongoing mentorship
  • Salary sacrifice schemes: Cycle to Work, Electric Car & Holiday buy schemes
  • Opportunities to grow and develop
  • Engaging Workplace Culture with regular company updates and Employee of the Month
  • Pension scheme

Our Commitment to Safer Recruitment

Patient safety is our priority. To work for HTG-UK you will need:

  • Enhanced DBS check (Conducted during onboarding if successful)
  • Right to work in the UK
  • Full UK manual driving licence
  • Satisfactory employment and character references
  • A satisfactory medical assessment

Successful candidates will also need to successfully complete mandatory training on commencement of employment.

Equal Opportunities

The Company’s Equal Opportunities policy affirms our commitment to ensure that no patient, employee or job applicant faces discrimination - whether directly or indirectly – based on gender, sexual orientation, age, marital status, responsibility for dependants, disability, religion, belief, colour, race, nationality, ethnic or national origin, trade union activity, social background, health status, or is disadvantaged by conditions or requirements which cannot be shown as justifiable.

Safeguarding

The organisation takes the issues of Safeguarding Children, Adults and addressing domestic violence very seriously and therefore all employees at HTG-UK are expected to:

  • Attend mandatory training on Safeguarding children and adults
  • Ensure they are familiar with their and the organisation’s requirements under relevant legislation
  • Adhere to all relevant national and local policies, procedures, and professional codes
  • Report any concerns to the appropriate authority
  • Maintain professional boundaries as a Person in a Position of Trust (PiPoT)

Proud member of the Disability Confident employer scheme.

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Patient Transport Liaison Officer in Bury St Edmunds employer: Allscreens Nationwide Ltd

At Health Transportation Group UK, we pride ourselves on being a leading employer in the healthcare transport sector, offering a supportive and engaging work culture in Bury St Edmunds. Our commitment to employee growth is evident through comprehensive training, mentorship opportunities, and a range of benefits including competitive salaries, increased holiday allowances for long service, and an employee assistance programme. Join us to make a meaningful impact on patient journeys while enjoying a fulfilling career with a dedicated team that values your contributions.

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Contact Details:

Allscreens Nationwide Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Patient Transport Liaison Officer in Bury St Edmunds

Tap into Local Healthcare Networks

Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!

Showcase Your Skills in Real-Life Settings

Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!

Use LinkedIn like a Pro

Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!

Direct Applications are Key!

When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Allscreens Nationwide Ltd for the Patient Transport Liaison Officer role. Companies appreciate candidates who take initiative and show genuine interest!

We think you need these skills to ace Patient Transport Liaison Officer in Bury St Edmunds

Communication Skills
Problem-Solving Skills
Compassion
Flexibility
Organizational Skills
Teamwork
Adaptability

Some tips for your application 🫡

Show Off Your Qualifications:When applying for a full-time nursing role with Allscreens Nationwide Ltd, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!

Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.

Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.

Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Allscreens Nationwide Ltd, and how you can make a difference!

How to prepare for a job interview at Allscreens Nationwide Ltd

Brush Up on Clinical Scenarios

In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.

Showcase Your Soft Skills

Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Allscreens Nationwide Ltd.

Familiarise Yourself with Healthcare Regulations

Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Allscreens Nationwide Ltd appreciate.

Ask AboutCareer Development Opportunities

Since this is a full-time position, show your ambition by asking how Allscreens Nationwide Ltd supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.