Urology Healthcare Support Worker - Part time in Burton upon Trent

A vacancy has arisen for a Healthcare Support Worker within the Urology Department. We are looking for a caring and professional individual with excellent communication skills, a positive and proactive approach, and a commitment to delivering high standards of patient care. You will be a team player who can build effective working relationships and contribute to a supportive and patient-focused environment.

This is an excellent opportunity to join a highly skilled and dedicated team of outpatient Urology nurses. Working alongside experienced colleagues, you will play an important role in supporting the delivery of high-quality care to our patients while developing your own skills and experience. You will need to be flexible in your approach to work, responsive to the needs of the service, and understand the importance of maintaining confidentiality at all times.

As part of the role, you will work closely with doctors and specialist nurses within busy outpatient clinics, providing support to ensure patients receive safe, effective and compassionate care. You will also be responsible for undertaking a variety of clinical procedures, including flow rate studies, bladder scanning and venepuncture, following completion of the required training and competency assessments.

Qualifications & Experience Required

• Substantial recent/current experience of working in a healthcare setting
• Care Certificate based on the standards set by NHS England, Skills for Care and Skills for Health. This must be gained by working in a vocational capacity (we will not accept an online care certificate).
• Be able to demonstrate a good standard of numeracy and literacy.
• NVQ Level 2/3 or Diploma in Health and clinical skills such as venepuncture are desirable.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI‑generated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Important visa information: Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice.