At a Glance
- Tasks: Support court operations and provide excellent customer service to court users.
- Company: Join the team at Burnley Magistrates Court, part of HM Courts & Tribunals Service.
- Benefits: Earn £12.86 per hour, increasing to £13.25, with ongoing training and support.
- Other info: Temporary role until March 2027, with potential for extension and career growth.
- Why this job: Make a real difference in the justice system while gaining valuable experience.
- Qualifications: Strong communication, organisational skills, and confidence with Microsoft Office required.
The predicted salary is between 12.86 - 12.86 £ per hour.
- Burnley Magistrates Court, Parker Lane, Burnley, BB11 2BT
- £12.86 per hour (first 12 weeks), increasing to £13.25 per hour thereafter
- 22.5 hours per week (3 days per week, to be agreed at interview)
- Temporary assignment until 31 March 2027, with potential extension
- Fully office-based
- Enhanced DBS required- Provided by Brookstreet
- We are currently recruiting for an
- Admin Officer to join the team at
Burnley Magistrates Court .
This is an excellent opportunity to work within HM Courts & Tribunals Service, supporting the delivery of court services and helping to ensure the smooth running of hearings and administrative functions.
Key Responsibilities
As an Admin Officer, you will play a vital role in supporting court operations and providing excellent customer service to court users, judiciary and legal professionals.
Duties will include
- Greeting and assisting court users, including judiciary, jurors, solicitors, barristers, police officers and members of the public.
- Calling parties into court hearings and managing courtroom attendance in line with priority requirements.
- Providing information regarding court proceedings and supporting court users throughout their visit.
- Escorting individuals around the court building and administering oaths where required.
- Keeping court users informed of changes to hearing times and courtroom allocations.
- Collecting and delivering files and bundles to judiciary and court clerks.
- Assisting colleagues and judiciary outside of court sitting times.
- Supporting and navigating court hearings conducted via video link, both onsite and remotely.
- Preparing hearing rooms, meeting rooms, tribunals and courtrooms for use.
- Supporting the organisation and administration of hearings and tribunals.
- Preparing court files, papers and documentation.
- Producing court-related documents and correspondence.
- Updating records and inputting data onto internal systems.
- Drafting standard letters and documents.
- Clerking Civil and Family Court hearings, tribunals and proceedings.
- Responding to general enquiries from court users and members of the public.
- Excellent communication and customer service skills.
- Strong administrative and organisational abilities.
- Good attention to detail and accuracy when handling documents and data.
- Confident using Microsoft Office and computer-based systems.
- Ability to work professionally within a busy and sometimes demanding environment.
- Strong teamwork skills with the ability to work independently when required.
- Additional Information
Start Date
As soon as clearance has been completed.
Training
Ongoing training and support provided throughout the assignment.
Travel
Occasional travel to nearby court sites such as Blackburn or Preston may be required.
Holiday Requests
Pre-booked leave can be accommodated where possible.
Interviews
In-person interviews.
Security Clearance
Enhanced DBS required, Provided by brookstreet
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
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StudySmarter Expert Advice🤫
We think this is how you could land Burnley- AO
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Burnley- AO
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Allscreens Nationwide Ltd.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Allscreens Nationwide Ltd that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
