We are seeking a highly organised andanalytical Service DemandPlanning Associate to support demand and resourcesplanning activities across the UK and ROI. This role isresponsible for balancing service demand and resource availability, ensuringthe right resources are deployed at the right time to deliver exceptionalcustomer service and support business objectives.
Location
Hybrid based at Burgess Hill - Mustbe in the office 2 days per week minimum
Rates
Duration: 6 Months
Responsibilities
- Monitor service demand and resource availability using digital planning tools and systems.
- Proactively identify and resolve supply-demand imbalances.
- Coordinate day-to-day resource scheduling and prioritization of service activities.
- Support weekly demand-supply review meetings and provide planning insights.
- Assist with short, medium, and long-term capacity forecasting.
- Maintain high data quality across planning and operational systems.
- Ensure adherence to established service planning processes and procedures.
- Support inventory and stock management activities.
- Monitor supply chain changes and communicate impacts to stakeholders.
- Contribute to continuous improvement initiatives within planning and supply chain processes.
- Collaborate with Technical Service Managers, Field Support teams, Logistics, Customer Projects, Sales teams, and Customers.
- Communicate effectively regarding planning decisions, priorities, and service updates.
- Escalate recurring planning issues and support resolution efforts.
Qualifications
- A-Level education or equivalent.
- Minimum 5 GCSEs (or equivalent), including English and Mathematics.
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Service Demand Planning Associate in Burgess Hill employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
