At a Glance
- Tasks: Support customers with enquiries and ensure outstanding service in every interaction.
- Company: Leading financial services organisation in Brighton with a supportive culture.
- Benefits: Part-time hours, no weekends, comprehensive training, and hybrid working options.
- Other info: Enjoy a collaborative team environment with flexible working arrangements.
- Why this job: Gain valuable experience in financial services while balancing other commitments.
- Qualifications: Previous customer service experience and excellent communication skills.
The predicted salary is between 14014 - 14014 £ per year.
Location: Brighton
Salary: £14,014 per annum pro rata (£7,007 for the 6-month contract)
Hours: Monday to Friday, 10:30am to 2:30pm
Contract: 6-Month Fixed Term Contract
We are currently recruiting for a Part-Time Customer Service Advisor to join a leading financial services organisation in Brighton on a 6-month fixed-term contract. This role offers convenient daytime hours, making it ideal for candidates seeking a position that fits around other commitments while still providing the opportunity to work within a professional and supportive environment.
As a Customer Service Advisor, you will be responsible for supporting customers and ensuring they receive outstanding service throughout every interaction. Your responsibilities will include:
- Responding to customer enquiries via telephone, email and online channels
- Providing accurate and helpful information
- Updating customer records and maintaining data accuracy
- Resolving customer queries in a professional manner
- Delivering an excellent customer experience at all times
Training & Hybrid Working
The first 4 weeks will be office-based in Brighton, Monday to Friday, for training. Following training, employees can choose to work on a hybrid basis, with 2 days in the office and 3 days from home. Full office-based working remains available for those who prefer it.
What We're Looking For:
- Previous customer service experience from any sector
- Excellent communication and listening skills
- Good IT and administrative skills
- Strong attention to detail
- A positive, customer-focused approach
What's on Offer:
- Part-time hours with no weekends
- Comprehensive training and support
- Supportive and collaborative team environment
- Valuable experience within financial services
Part-Time Customer Service Advisor (6-Month contract) in Brighton employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
