Allied Health Professional Clinical Head of Service in Brighton

Allied Health Professional Clinical Head of Service

Previous applicants need not apply.

• Operational a) In conjunction with the Divisional and Deputy Nursing/AHP Director, support the line management of nurses/AHPs working in the service within their locality including performance and professional standards management.
• Operational b) Ensure a consistent approach is taken, so that all clinical staff comply with Trust-wide policies and procedures.
• Continuous improvement a) Ensure clinical staff within the services are trained to an appropriate level in Quality Improvement and are confident and competent in using QI methodology, tools and resources.
• Continuous improvement b) Encourage a culture of innovation, welcoming ideas for improvement, and supporting clinicians with taking forward change, ensuring it is data-driven, responds to the patient voice and leads to improved outcomes for patients, efficiency and productivity.
• Continuous improvement c) Support the development of a data led approach to improvement and evaluation. Contribute to the collation and use of clinical data and be involved in subsequent improvements required, relating to outcome/quality/performance indicators.
• Continuous improvement d) Lead on research for the services in their portfolio, encouraging and supporting the development of programmes of research ensuring a multi-disciplinary, multi-professional approach and working closely with the Trusts research team.
• Continuous improvement e) Responsible for ensuring that Divisional clinical staff understand and effectively respond to identified trends from complaints, and patient feedback, ensuring that opportunities to learn are maximised.
• Continuous improvement f) Ensure systems are in place that support the delivery of action plans, embedding learning into practice and sharing learning and improvement.
• Continuous improvement g) To undertake special projects, which develop the understanding and knowledge of clinical nursing/AHP practice.
• People and professional leadership a) To provide line management to staff within the Divisional team as required.
• People and professional leadership b) To provide professional leadership and support to the staff employed within the Division and advise on all professional and clinical management matters, acting as a point of escalation for issues of concern.
• People and professional leadership c) To work closely with the Education team and take responsibility and accountability for developing and implementing professional competencies in specific areas of practice as service requirements and change in workforce profile dictates.
• People and professional leadership d) To work with the leadership team on the development, implementation and evaluation of workforce requirements and support the recruitment and retention, training and development of staff.
• People and professional leadership e) To proactively manage matters relating to poor capability or poor performance ensuring that Trust performance management systems are adhered to.
• People and professional leadership f) To maintain an analytical knowledge and awareness of local and national health care issues, such as NICE Guidance, Safeguarding Children and Vulnerable Adults and the Care Quality Commission.
• Patient Care, Quality and Governance a) Respond to issues, complaints and feedback through systems and staff to resolve issues promptly and locally, including liaison with patients and relatives as needed, dealing with difficult issues sensitively.
• Patient Care, Quality and Governance b) Ensuring that patient and public involvement is integral to the planning, development and delivery of clinical services. Work closely with representative groups to gain feedback on service delivery issues which can be used to inform improvement.
• Patient Care, Quality and Governance c) Lead and support relevant staff in the investigation and action planning into clinical incidents, ensuring learning is shared and embedded.
• Patient Care, Quality and Governance d) Work with the Operational Head of Service to be accountable for the implementation and monitoring of actions from governance, quality and safety group that relate to the clinical area within the span of responsibility. Provide clinical leadership to governance meetings, either as a chair or member as required.
• Patient Care, Quality and Governance e) To lead programmes of work to demonstrate improvements in practice and ensure that patients can have confidence in the services, actively seeking the views of patients and public.
• Patient Care, Quality and Governance f) To ensure robust systems, monitoring and follow-up action is in place regarding infection, prevention and control.
• Patient Care, Quality and Governance g) To implement the Trusts Risk Management Strategy, proactively identifying, recording and managing clinical risk.
• Patient Care, Quality and Governance h) To ensure Health and Safety standards are adhered to within the Division and staff are appropriately trained to enable them to undertake their duties safely and without unnecessary risk.
• Patient Care, Quality and Governance i) Present highly complex information to large groups of staff or members of the public, this may include reconciling conflicting views where there are significant barriers to acceptance or understanding.
• Performance a) Within the triumvirate support the management of the performance of services, including developing plans to mitigate risks and taking remedial action, supporting clinicians to make changes as required to pathways, access and ways of working to improve.
• Finance & resources a) To ensure optimum use of resources establishing and maintaining effective processes to ensure financial control/balance to deliver the service and professional objectives in line with commissioned activity, budgeted income and financial frameworks.
• Finance & resources b) With the Operational Head of Service, ensure bank and agency spend is within the agreed control limits, appropriate authorisation of exceptions to maintain patient safety and safe, cost-effective rostering.
• Partnership a) Utilising own clinical expertise and experience work in partnership with the patient, their relatives, and clinical teams within own division and across other divisions in the development of care pathways to provide assessment, planning, delivery, and evaluation of high-quality seamless care.
• Partnership b) To engage and work collaboratively with patients and with other stakeholder groups (for example, neighbourhood forums, expert patient groups and local authority consultative forums) to improve the patient experience, and to ensure appropriate advice, guidance, or ancillary services are provided to patients, relatives, or carers.
• Partnership c) Represent the Trust with partner organisations and work closely with them to institute integrated working in the best interest of patient care.
• Partnership d) Establish excellent communication with professional/clinical leads within the Trust and in partner organisations.
• Partnership e) To act as a key conduit for dissemination of information from the leadership team to clinical staff and vice versa.
• Partnership f) Work in collaboration with colleagues to challenge behaviours that undermine equality and diversity, privacy and dignity adhering to the Human Rights Act, Trust policies and other relevant local and national policy.
• Corporate duties a) Participate in Trusts out of hours on call rota and ensure competencies and training is up to date.
• Corporate duties b) Have an understanding of the Civil Contingencies Act 2004 with respect to Emergency Planning, Resilience and Response (EPRR) and lead on implementation of the division's obligations under the Act.
• Corporate duties c) Ensure that business continuity plans (BCPs) are developed and regularly tested for all areas within the division in collaboration with the Emergency Planning Manager.
• Corporate duties d) Ensure systems and processes are in place to deliver accurate timely statutory information requirements including the Trust Data Protection Policy and Freedom of Information Act.
• Corporate duties e) Ensure Equality, Diversity and Inclusion are embedded into the core business of the Division in line with the corporate framework; including governance arrangements, planning processes, and ensuring this is embedded within the ongoing policy and service development processes.
• Corporate duties f) To prepare, develop and write business cases, bids, and information papers as required.
• Corporate duties g) Undertake other duties commensurate with this grade of post in agreement with the relevant line manager.
• Corporate duties h) Annually agree appropriate personal objectives and a personal development plan with the Chief Nurses team, in line with Trust objectives.
• Corporate duties i) Responsible for ensuring identified training and development is undertaken appropriate to the postholders role.