At a Glance
- Tasks: Lead the management of complaints and resolve issues in a new waste and recycling service.
- Company: Join a forward-thinking organisation focused on improving community services.
- Benefits: Competitive pay at £17.62ph PAYE and valuable experience in operations.
- Other info: Temporary role with potential for future opportunities.
- Why this job: Make a difference by addressing community concerns and enhancing service quality.
- Qualifications: Strong communication skills and a knack for problem-solving.
This is a temporary role and the rate is £17.62ph PAYE
The reference number is: 23440
The successful candidate will lead the management of complaints within Operations as part of a new waste and recycling service.
They will investigate and respond to Stage 1 Operations complaints and resolve them at the earliest opportunity and within the required timescale. To acquire relevant and accurate information internally to respond to residents and ensure that all issues raised by the complainant are addressed with reference to any relevant policies and good practice where appropriate.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
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Complaints Officer in Braintree employer: Allscreens Nationwide Ltd
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