At a Glance
- Tasks: Manage and settle third party Liability claims with thorough investigations.
- Company: Join Crawford & Company, a leader in the insurance industry.
- Benefits: Flexible working arrangements, competitive salary, and career development opportunities.
- Other info: Dynamic role with opportunities for regional travel and professional growth.
- Why this job: Make a real difference by supporting clients through complex claims processes.
- Qualifications: Experience in handling Liability claims and strong attention to detail.
The predicted salary is between 39600 - 48400 £ per year.
Our Crawford Specialist teams are at the heart of our business: Including our Casualty and Liability specialists who manage Liability claims ranging from minor slips and trips through to establishing third party Liability connected with catastrophic events.
The role provides flexible working arrangements within our City Centre offices and working from home, along with regular regional travel required with occasional overnight stays depending upon location.
You'll be supporting our valued clients in proactively handling and settling a mixed caseload of third party Liability claims, typically up to the value of £100k. You'll establish liability via thorough investigation on each case, whilst providing support and advice on claims issues to policyholders within specified timeframes.
Your portfolio of work will consist of a mixture of employers' liability and public liability claims, with a mixture of investigate and report only cases and on a cradle to grave basis.
Client relationships will be key, through management and delivery of SLAs and KPIs, in addition to proactive Client and Broker interaction when required to assist in efficient claims handling and business development opportunities.
You'll also be liaising with colleagues within different business areas, such as Property, Major & Complex Loss, Contractor Connections and Legal Services depending upon the nature of the claim, so attention to detail is essential to ensure each step of the claims process is as thorough as possible, collating and recording all necessary statements and evidence as required.
You'll need to remove hurdles in the process if required, ensuring you get to the root cause of issues, take responsibility to resolve any problems and collate all necessary details to ensure swift settlement / denial whenever possible.
Proud member of the Disability Confident employer scheme.
About Disability Confident: Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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