At a Glance
- Tasks: Provide expert pest control support and technical recommendations to clients.
- Company: Join Arcus FM, a friendly and dynamic team dedicated to excellence.
- Benefits: Competitive salary, car allowance, bonus scheme, and generous leave.
- Other info: Flexible working hours with opportunities for professional growth.
- Why this job: Make a real impact in pest control while developing your skills.
- Qualifications: Experience in pest control, strong communication, and IT skills required.
The predicted salary is between 40000 - 40000 £ per year.
Due to continued growth, Arcus FM are recruiting for an experienced Pest Escalation Specialist to join us on a permanent basis to cover the Midlands. You'll be joining a friendly and dynamic team of professionals who are supportive, dedicated, and constantly looking for ways to improve our processes to provide the best service possible.
You'll be providing consistent and efficient technical support to the client on all matters pest related. You'll play an important role within our compliance team:
- Work alongside the client to continually review client's processes around Pest and to provide Technical recommendations.
- Complete site reviews of highlighted premises, to assess current measures being employed by the clients Pest Contractor and making the required Technical recommendations to aid Pest Control effectively and efficiently to the Clients estate.
- Complete site audits to client service level agreements and conduct investigations to positively identify root causes analysis, to further treatments; should the Pest Contractors actions not be sufficient.
- Attend client escalation meetings to support the National Pest Control Manager and Technical Pest Managers, as and when required.
Our ideal candidate would have:
- Knowledge and Experience gained within a Pest Control environment (Legislation of pest control - ability to identify any business risks).
- Full valid UK driving licence.
- Willing to work out of hours when required.
- Flexible to travel to other sites across the UK on an occasional basis.
- Knowledge of building fabrics is desirable.
- IT Literate (Excel, PowerPoint, Word, Outlook) as you'll be creating and delivering presentations to key stakeholders.
- Proactive, resilient, and able to 'hit the ground running' with exceptional interpersonal skills.
- Ability to work collaboratively with all key stakeholders.
- Excellent presentation, written and verbal skills with exceptional attention to detail.
- Extensive experience gained within a Pest Control role, from any sector or industry.
- Experience in resolving long standing issues and finding root cause analysis, to ensure the stores are coming off the escalation process.
Reporting directly into the National Pest Control Manager, you'll be part of a team of 9 colleagues. 40 hours a week Monday to Friday, with a degree of flexibility due to business requirements.
If you have pest control experience, have worked within Facilities Management or food retail environment, and enjoy working on resolving escalation issues, then we want to hear from you!
Benefits of Working at Arcus:
- Salary: Up to £40,000 per annum, depending on experience.
- Car allowance £3,596 per annum.
- Up to 4% discretionary bonus scheme, subject to achievement of targets.
- 25 days annual leave + Bank Holidays.
- Generous contributory pension scheme of matched contributions between 5% and 6%.
- Life Assurance.
- Salary Sacrifice Electronic Vehicle Scheme.
- Funded Training Sponsorship Scheme.
- Cycle to Work Scheme.
- Health Cash Plan.
Pest Escalation Specialist in Birmingham employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
