At a Glance
- Tasks: Manage daily hotel operations and ensure exceptional guest experiences.
- Company: Sav’s Hotel, a vibrant 24-room property in the heart of hospitality.
- Benefits: Competitive salary, key management role, and supportive work environment.
- Other info: Hands-on role with opportunities for professional development and growth.
- Why this job: Take ownership of hotel operations and drive its growth while making guests happy.
- Qualifications: Experience in hospitality management and strong leadership skills.
The predicted salary is between 29700 - 36300 £ per year.
Sav’s Hotel is looking for an experienced, motivated, and hands‑on Hotel Manager to take responsibility for the day‑to‑day operation and overall management of our 24‑room property.
This is an exciting opportunity for someone who is passionate about hospitality, enjoys working in a hands‑on environment, and has the leadership skills to ensure guests receive an exceptional experience from check‑in to check‑out.
The successful candidate will oversee the smooth running of the hotel, lead and support the team, maintain high standards of cleanliness and service, and help drive occupancy, guest satisfaction, and the overall success of the business.
Key Responsibilities
Manage the daily operations of the 24‑room hotel.
Oversee front‑of‑house, housekeeping, maintenance, and general hotel operations.
Lead, motivate, and manage hotel staff, ensuring high standards of performance and professionalism.
Deliver excellent customer service and ensure guests have a positive and memorable stay.
Handle guest enquiries, complaints, and issues promptly and professionally.
Manage check‑ins, check‑outs, reservations, and room allocations where required.
Monitor room availability, occupancy, and revenue performance.
Work with staff to maintain excellent standards of cleanliness, presentation, and hygiene throughout the property.
Coordinate maintenance and ensure any issues are dealt with quickly and efficiently.
Manage stock, supplies, and ordering where necessary.
Ensure hotel policies, procedures, health and safety requirements, and relevant regulations are followed.
Assist with recruitment, training, staff scheduling, and performance management.
Identify opportunities to improve the hotel's service, reputation, and profitability.
Maintain strong relationships with guests, suppliers, contractors, and other business partners.
Be hands‑on and willing to assist with operational duties when required.
What We Offer
Competitive salary – negotiable depending on experience and suitability for the role.
A key management position within a 24‑room hotel.
The opportunity to take ownership of the hotel's day‑to‑day operation and contribute to its continued growth.
A supportive and professional working environment.
For candidates who require a work permit, the successful candidate will be issued a work permit if they are selected for the role, subject to the applicable requirements and procedures.
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Hotel Manager in Birmingham employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Allscreens Nationwide Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Allscreens Nationwide Ltd
Don't be shy about reaching out to Allscreens Nationwide Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Manager in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Allscreens Nationwide Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
