At a Glance
- Tasks: Conduct assessments and write reports to support benefits claimants.
- Company: Capita plc, a values-driven employer prioritising wellbeing.
- Benefits: Competitive salary, hybrid working, and extensive training opportunities.
- Other info: Enjoy a structured work-life balance with no weekend shifts.
- Why this job: Step away from shift work and make a real difference in people's lives.
- Qualifications: Registered nurse, paramedic, occupational therapist, or physiotherapist.
The predicted salary is between 39500 - 40500 £ per year.
Functional Specialist - Midland and Wales
Are you looking for a better work/life balance?
We have clinic locations across the Midlands and Wales and offer a hybrid working environment.
If you’re a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands‑on care, this could be your perfect next move!
We offer a values‑driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.
As a Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person, on the phone or via video link, write reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.
What we offer
- Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised.
- Full or part time hours (minimum 3 days per week).
- Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required).
- £39,500 starting salary, rising to £40,500 after DWP approval.
- 10% of Salary Bonus scheme (based on quality and performance).
- Hybrid working – home and clinic based (up to 3 days per week).
- Watch this short video to find out more https://capita. wistia. com/medias/2spl0ey4a9
- Other benefits
- HCPC/NMC fees paid and full revalidation support.
- 15 weeks’ full maternity, adoption and shared parental pay.
- Company pension, life assurance and Cycle2Work scheme.
- Discounts across retail, travel, technology and wellbeing.
- Free access to Headspace (for you and up to 5 others).
- A paid volunteering day each year.
- Ongoing training, development and clear career pathways.
- 25 days’ holiday (rising to 27 with service) with the option to buy more up to 5 days.
- What you’ll do in this role
- Conduct initial reviews, face-to-face, video or telephone assessments to evaluate how a claimant’s health condition or disability affects them for various types of benefit including WCA and PIP.
- Analyse and interpret clinical information and supporting evidence.
- Write detailed evidence‑based reports to support the DWP in making informed and objective decisions - no treatment or diagnosis required.
- Use IT systems to support clinical decision‑making and report writing.
- Develop your clinical knowledge and constantly learn about health conditions which are less familiar to you.
What are PIP and WCA?
Personal Independence Payment (PIP) is a benefit for people with a long‑term health condition or impairment.
It is paid to make a contribution to the extra costs that disabled people may face, to help them lead full, active and independent lives.
Work Capability Assessment (WCA) is a functional assessment that looks at a range of different activities relating to physical, mental, intellectual and cognitive functions, to help DWP determine a customer's capability for work or work‑related activity.
- Proud member of the Disability Confident employer scheme
- About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
Company: Capita plc
Location: Birmingham, B1 3DB Working pattern: Hybrid - 3 days remote Job type: Permanent Posting date: 9 Jul 2026 Closing date: 3 Sept 2026
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