At a Glance
- Tasks: Lead a team to deliver impactful customer insights and collaborate across departments.
- Company: DVSA, a forward-thinking organisation focused on customer needs.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to making a real difference.
- Why this job: Shape strategic decisions by embedding customer-focused thinking throughout the organisation.
- Qualifications: Experience in customer insight analysis and strong leadership skills.
The predicted salary is between 63000 - 77000 £ per year.
DVSA is seeking a Customer Insight Manager to lead a team of Insight Specialists and deliver high-quality, accessible insights by collaborating with communications and service teams to maximise impact. The role embeds customer-focused thinking across the organisation and supports strategic goals grounded in customer needs.
The job holder will capture and analyse customer feedback, produce insight and satisfaction reports, ensure data compliance, and brief senior leadership as a central point for.
Customer Insight Leader — Drive Strategic Impact in Birmingham employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
