At a Glance
- Tasks: Support communications and engagement strategies while enhancing the Trust's reputation.
- Company: Join Birmingham and Solihull Mental Health NHS Foundation Trust, a leader in mental health services.
- Benefits: Enjoy a supportive work environment with opportunities for personal and professional growth.
- Other info: Be part of a compassionate team dedicated to improving mental health wellbeing.
- Why this job: Make a real difference in people's lives through impactful communication and community engagement.
- Qualifications: Strong communication skills and a passion for mental health advocacy.
The predicted salary is between 30332 - 37072 £ per year.
Band 5 Communications Officer | Birmingham and Solihull Mental Health NHS Foundation Trust
Company
Company: Birmingham and Solihull Mental Health NHS Foundation Trust
Working as part of the communications team the post holder will provide comprehensive project and general support to deliver the Trust’s communications and engagement strategy and operational plans.
The post-holder will support the communications team to deliver effective internal and external communications, media and stakeholder relations and contribute to the delivery of our wider communications and engagement strategy. They will play a vital role in improving, maintaining and enhancing the credibility and good reputation of the Trust and will support the senior internal comms officer, senior external comms officer and senior digital comms officer with various communication campaigns and projects.
They will provide administrative support for the caring minds charity and be responsible for the activities associated with the 4000 staff lottery club, which includes lottery draw, advertising of winners and working with finance colleagues to ensure prompt payments. They will also be responsible for monitoring and actioning the fundraising email box.
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust.
Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year.
We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally.
We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need.
We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community.
If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.
Handle, draft, and process complex and sensitive information, liaising with senior colleagues including making decisions about how information is presented.
- Research, draft and distribute publications for internal audiences, external stakeholders and local, national and specialist media.
- Write and produce high quality information for internal and external audiences, including articles, colleague briefings, display boards, leaflets, presentations.
- Produce displays and publicity materials.
- Liaise with selected agencies to design and print publications using established Trust brand guidelines.
- Responsible for maintaining communications systems, writing ebulletins/communication for a range of internal and external audiences using page tiger or associated software package/systems Act as guardian of communication through notice boards and posters.
- Identify photography requirements and liaise with service leads and external stakeholders for photography sessions.
- Develop and produce monthly statistical reports in relation to communications activity, using excel or similar system.
- Develop and maintain good working relationships with communications colleagues in neighbouring NHS organisations and partner agencies to ensure that opportunities for joint.
- Develop staff surveys and other feedback mechanisms, using survey Monkey or other associated system.
- Develop and maintain distribution lists in liaison with other colleagues as appropriate, including colleague email and hard copy distribution lists.
- Support the senior digital communications officer, with developing and delivering the Trust’s digital strategy focusing on improved use of digital, social media and blogging to engage with a wider range of people.
- Under the guidance of the Head of Communications and Senior Digital Communications officer, have responsibility for the continued development and maintenance of the Trust’s website, including ensuring content is up to date and responsive to audience needs, search engine optimisation and ensuring accessibility standards are met so that information is accessible, engaging, dynamic, relevant, and up to date.
- Write, edit, and update content for the website and intranet, in keeping with the organisation’s communications and engagement strategy and publication scheme, including uploading relevant documents in a timely fashion.
- Monitor and report website and social media statistics and trends monthly. This includes social media trends and campaigns run by the Trust.
- Support and develop a range of digital communications including writing, editing, and distributing electronic briefings and bulletins, intranet content, web content, social media content and materials for projects and corporate activities.
- Use suitable social media and website metrics and other analysis tools to measure online activity.
Produce reports to evaluate the effectiveness of digital activity and social media use.
- Be the first point of contact for media enquiries responding speedily, accurately, and effectively, escalating to the senior external communications officer when necessary.
- Initiate, research, and draft proactive releases to promote the Trust and raise its profile ensure a proactive media plan is in place to maximise the Trust’s positive media coverage and to support events and campaigns.
- Responsible for monitoring press coverage. Maintain distribution list and contacts databases.
- Support the communications team and other departments in planning and managing complex events and activities such as open days, public meetings, annual general meeting, and VIP visits.
- Oversee the production of publicity and other material (written and electronic) to support events e. g., posters, news releases.
- Ensure the Trust’s event and campaigns calendar is delivered, and feedback is analysed and report to the head of communications manager.
- Be responsible for organising events and supporting the communications team in any stakeholder and service user and public involvement activity ensuring all activities are carried out professionally and as agreed with the communications manager.
- Provide PR support for campaigns, such as researching, writing, and managing leaflet design and print, and identifying the most appropriate vehicles for marketing.
- Monitor external awards programmes and promotes to colleagues, maintain a record of promotional activity, entries, and outcomes.
- Support the senior internal comms officer, senior external comms officer and senior digital comms officer with any other communications projects/campaigns.
- Responsible for maintaining communications systems, writing ebulletins/communication for a range of internal and external audiences using page tiger or associated software.
Change to Sway or associated software.
- Develop staff surveys and other feedback mechanisms, using Survey Monkey or other associated system. Change to Forms.
- Support the senior digital communications officer, with developing and delivering the Trust’s digital strategy focusing on improved use of digital, social media and blogging to engage with a wider range of people.
Remove blogging.
- Basic design skills and using Canva to develop posters, screensavers and images for Trust publications.
- Basic video editing skills
- C-ordinating and setting up weekly webinar (Listen Up Live) with members of our Executive team and promoting these to staff.
- Co-ordinating our Team of the Month awards.
- Use AI to develop content for communications, analyse information and create imagery.
- Work with the rest of the team to respond to messages in our Communications Inbox.
- Working with the team to create opportunities for staff, patients, service users, carers and the public to feed back on our communications channels and help us to improve our work.
Develop and schedule tailored content for adults and young people for social media (Instagram, Facebook and Linked In) in relation to events, good news stories, awareness days and key Trust and NHS wide messaging.
We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)
- This advert closes on Sunday 23 Aug 2026
- #J-18808-Ljbffr
Band 5 Communications Officer | Birmingham and Solihull Mental Health NHS Foundation Trust employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Band 5 Communications Officer | Birmingham and Solihull Mental Health NHS Foundation Trust
✨Get Involved in PR Events
Dive into local PR meetups and workshops. Events like these are perfect for getting your face out there, chatting with industry pros, and spotting potential job openings at companies like Allscreens Nationwide Ltd. Plus, it’s a fantastic way to learn about trends and make lasting connections.
✨Showcase Your PR Skills
Start building your personal brand as a PR ace. Use platforms like Twitter and LinkedIn to share your thoughts on current events or PR campaigns you admire. Tagging companies you want to work for, like Allscreens Nationwide Ltd, can catch their eye—especially if your insights resonate!
✨Leverage Your Network
Reach out to friends, family, or connections in the PR field. Even a casual chat can lead to opportunities. If you've got mutual contacts, ask for introductions when applying. Personal recommendations can give your application a nice little boost!
✨Tailor Your Approach
When applying for a full-time PR role, make sure to research Allscreens Nationwide Ltd inside and out. Understanding their campaigns, values, and style allows us to directly align our application and impress during interviews. Don't hesitate to apply through our website—going direct can make a real difference!
We think you need these skills to ace Band 5 Communications Officer | Birmingham and Solihull Mental Health NHS Foundation Trust
Some tips for your application 🫡
Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!
Show Off Your Communication Skills:Since PR is all about communication, we want to see your best writing samples. Include pieces like press releases, blog posts, or social media content that you've created. This gives us a taste of your voice and your ability to convey messages clearly and effectively, which is crucial for a role in this field.
Tailor Your Cover Letter:Your cover letter should be more than just a recap of your CV; it’s your chance to shine! Emphasise why PR excites you and how your background fits with the mission of Allscreens Nationwide Ltd. Show us that you’ve done your homework and speak to why you’re passionate about the work we do.
Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at Allscreens Nationwide Ltd.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Master the Art of Storytelling
In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.
✨Know Your PR Tools Inside Out
Familiarity with PR tools like Cision or Meltwater is crucial. We need to be able to discuss how we’ve used these tools in past roles or projects. If we've worked on media lists, press releases, or analytics reports, let’s have those experiences ready to share along with metrics we’ve achieved to back up our claims.
✨Stay Current with Industry Trends
We’ve got to stay sharp on the latest trends and events impacting the public relations field. Having a few insights ready about recent campaigns or shifts in media landscapes can show that we’re engaged and knowledgeable. This will also help us make connections between our experiences and the current state of the industry.
✨Showcase Our Versatility
As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.
