Band 4 Ward Administrator - Ardenleigh | Birmingham and Solihull Mental Health NHS Foundation Trust

The Ward Administrator is responsible for providing a comprehensive and professional administrative, secretarial and organisational support service to the Ward Managers and multidisciplinary team. The post holder acts as a key point of contact for the ward, ensuring effective communication, coordination and management of administrative processes that support the delivery of high-quality patient care.

The role involves managing correspondence, maintaining accurate records, arranging and minuting meetings, supporting workforce administration processes, coordinating communications with internal and external stakeholders, and ensuring ward information systems are maintained accurately and confidentially. The post holder works closely with clinical and management teams to support the efficient day-to-day running of the ward and contributes to the continuous improvement of administrative systems and processes.

By undertaking a wide range of administrative duties, the Ward Administrator enables clinical staff to focus on delivering safe, effective and patient-centred care while ensuring compliance with Trust policies, governance requirements and operational standards.

The Ward Administrator is responsible for providing high-quality administrative and secretarial support to the ward and multidisciplinary team. The role involves coordinating communications, managing records and correspondence, organising and minuting meetings, supporting workforce administration, maintaining electronic diaries, liaising with internal and external stakeholders, including clinical teams, patients, carers, social workers and other NHS organisations, the Ministry of Justice, Police and Courts and ensuring efficient day-to-day ward operations. The post plays a key role in enabling clinical staff to focus on delivering safe and effective patient care.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

This role gives the opportunity for hybrid working and you will typically be asked to work in a hybrid way, working from your home and also from Trust HQ The Uffculme Centre, or any other agreed site.