At a Glance
- Tasks: Lead and modernise payroll services, ensuring timely and accurate payments for all employees.
- Company: Join the South Central Ambulance Service NHS Foundation Trust, a vital part of the healthcare system.
- Benefits: Enjoy 27-33 days holiday, NHS pension scheme, and access to professional development.
- Other info: Be part of a supportive team with excellent career growth opportunities.
- Why this job: Make a real impact in people's lives by ensuring they are paid correctly and on time.
- Qualifications: Experience in payroll management and strong leadership skills required.
The predicted salary is between 46800 - 57200 £ per year.
We are looking for an experienced and forward-thinking People Services & Payroll Operations Lead to lead and modernise our people services and payroll function. This senior role provides strategic and operational leadership to our People Services team, ensuring the delivery of a high-quality, compliant and efficient payroll service for all SCAS employees.
You will act as the Trust’s internal payroll expert, overseeing our outsourced payroll and pensions provider while strengthening internal processes, controls, customer service and data integrity. This is a key opportunity to rebuild capability, stabilise services, and drive improvement across the employee lifecycle.
Working closely with Finance, HR, Workforce Information and senior operational leaders, you will play a critical role in ensuring staff are paid correctly and on time, that statutory and NHS terms and conditions are applied accurately, and that our systems, reporting and governance are robust and future-proof.
This is an excellent role for a motivated leader with deep payroll expertise, strong people management skills, and a passion for service excellence and continuous improvement.
As the People Services & Payroll Operations Lead your focus points will be:
- Operational Leadership: Lead a timely, accurate and customer-focused payroll & people services function. Manage the Trust’s outsourced payroll contract, monitoring KPIs, SLAs, service reviews and escalation, and ensure accurate monthly payment of salaries, expenses and pay elements.
- People Services & Team Management: Lead the People Service Partner in managing and developing the People Services team, ensuring high performance, resilience and service quality. Oversee team recruitment, performance management, resourcing and training, lead team meetings.
- Payroll, Pensions & Compliance: Oversee payroll and pension activity including starters, leavers, contractual changes, absence and family leave. Approve salary corrections and advances and ensure compliance with statutory requirements, NHS terms and local agreements.
- Systems, Data & Assurance: Act as organisational owner for HR/People systems (e.g. ESR, e-Expenses, e-Payslips), ensuring data integrity through audits, reconciliations and exception management. Lead system improvements, training and releases. Produce payroll reporting, support audits, manage financial risk and work closely with Finance.
- Advisory & Stakeholder Management: Provide expert advice on pay, tax, NI, pensions and employment legislation. Support organisational change through accurate costings and maintain strong relationships with managers, unions, external providers and stakeholders.
Benefits we offer:
- Full training and a range of courses which you can book locally.
- Holiday entitlement of 27 days, rising to 29 days after 5 years’ service and 33 days after 10 years’ service, plus an additional 8 days bank holiday (pro rata for part time).
- Automatic enrolment into the NHS Pension Scheme.
- Access to continual professional development within SCAS and the wider NHS.
- Occupational Health support and direct access to our Employee Assistance Programme as well as our own Health and Wellbeing Team.
- NHS Discounts in over 200+ stores saving money on holidays, days out, car insurance, restaurants, clothing and much more.
- Ability to join our staff networking groups (as a member, ally or just for interest).
Corporate Induction: It’s really important for us to ensure you have the best onboarding experience which allows you to feel a sense of belonging from the start. To help with this, we will book your Corporate Induction as soon as we possibly can (depending on availability). All new starters need to attend our Corporate Induction in person, this is held over one and half days from our educational centres based in: Newbury (Berkshire), Bicester (Oxfordshire) or Whiteley (Hampshire). More specific details will be sent to you once your start date has been confirmed.
Please note – depending on your role additional training may be required following on from your corporate induction.
To lead the delivery of a timely and effective Payroll & People Services administrative function.
People Services & Payroll Operations Lead | South Central Ambulance Service NHS Foundation Trust in Bicester employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land People Services & Payroll Operations Lead | South Central Ambulance Service NHS Foundation Trust in Bicester
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We think you need these skills to ace People Services & Payroll Operations Lead | South Central Ambulance Service NHS Foundation Trust in Bicester
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Allscreens Nationwide Ltd. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Allscreens Nationwide Ltd and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Allscreens Nationwide Ltd. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Allscreens Nationwide Ltd's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Brush Up on HR Best Practices
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Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
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A full-time HR role at Allscreens Nationwide Ltd will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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