Enhanced Care Support Worker | Hampshire Hospitals NHS Foundation Trust in Basingstoke

An exciting opportunity has arisen to join our Enhanced Care Support Worker Team at Hampshire Hospitals NHS Trust. The Enhanced Care Support Worker (ECSW) is a key member of our direct care team who is additionally skilled in communication and therapeutic engagement.

The Enhanced Care Support Worker is responsible for providing care and therapeutic support to patients and their families in conjunction with the Specialist Mental Health Practitioner and directed by members of the wider multidisciplinary network, including from within the Paediatric, Adult and Older People’s Mental Health Liaison Service.

This rewarding position will develop and evolve with our collaborative team working approach to ensure we meet the advancing demand of patients with additional needs. You will be required to work shifts including evenings, nights, weekends, and bank holidays. Based within a core team, you will be assigned to a patient/s for the shift and therefore will work across all wards and departments within our Trust and its three hospitals, assisting in patient care under the supervision of registered healthcare professionals.

Key responsibilities include:

• Demonstrating caring, compassionate, professional behaviour fostering trust and confidence in the service for people in your care.
• Maintaining effective communication with patients, relatives, and members of the multidisciplinary network of professionals regarding all aspects of care demonstrating a range of appropriate communication skills.
• Engaging with and gathering information from patients and carers to support a multidisciplinary formulation and care plan, recognising and responding appropriately to the emotional needs of patients.
• Contributing to risk assessment and risk management planning by identifying and reporting issues of concern to the named nurse/nurse in charge and supporting multidisciplinary review.
• Contributing to assessment and supporting the development and implementation of care plans in conjunction with a Registered Nurse/Practitioner and the Mental Health Practitioners.
• Participating in the management of challenging or disturbed behaviour in accordance with the Trust procedures.
• Assisting in therapeutic intervention and working with individuals in a variety of ways, including delivering specified aspects of therapeutic interventions under supervision from a registered professional.
• Using technical/creative skills to engage service users in therapeutic activities which promote independence, resilience, and well-being.

We do not offer sponsorship for this role. Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester, and Andover War Memorial Hospital.

Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire. Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement, and excellence thrive.

Requests for part-time working will be considered. Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.