At a Glance
- Tasks: Assist patients and staff with appointments and queries in a busy radiology department.
- Company: Join the friendly team at Mid and South Essex NHS Foundation Trust.
- Benefits: Gain valuable experience in healthcare while working flexible shifts.
- Other info: Opportunities for career growth and training provided.
- Why this job: Make a real difference in patient care and develop your skills in a supportive environment.
- Qualifications: Excellent people skills and a calm, accurate approach under pressure.
The predicted salary is between 22430 - 27414 £ per year.
Radiology Patient Pathway Assistant | Mid and South Essex NHS Foundation Trust
Company
Company: Southend University Hospital NHS Trust
We are looking for an individual who has excellent people skills with experience in reception work, administration and telephone appointment centre's.
The perfect candidate will join our large, busy and friendly Radiology Admin Team.
The role will include performing specialised reception cover, booking specialised Imaging appointments and administrative duties, also dealing with queries face to face and over the phone.
You will be front line in meeting and welcoming patients, visitors and staff to the department and therefore you must be confident in dealing with people at all levels.
This role will cover the Basildon Hospital site, which include Orsett Hospital, Brentwood Community Hospital, St Andrews Billericay and Thurrock Community Diagnostic Center.
The candidate must be able to travel to these sites.
The Ideal candidate will have these desired skills and attributes, but training will also be given;
- Experience in working in a patient / customer facing role.
- Excellent telephone manner.
- Work accurately and calmly under pressure.
- High level of computer literacy.
- To be able to multi-task.
- Flexibility to cover colleague absence
- Flexibility to change days / hours if needed.
Please note that this vacancy may close early due to number of applications.
The Job is 37.5 hours per week, we work various shifts over 5 days from Monday to Sunday, different shift patterns and weekend work applies to this role.
Our department is open from 8am to 8pm, and an example of different shifts could be 8am-4pm, 9am-5pm, 10am - 6pm, 12pm-8pm, all shifts will be on a Rota.
The role will cover different reception areas and a call center within the main Basildon site and 4 offsite locations where we run services, you will be required to travel to these sites. they are;
- Ultrasound Department
- CTC Reception
- Courtyard MRI and CT
- Maternity Ultrasound reception
- Brentwood Community Hospital, X-ray Department , and Thurrock Community Diagnostic Center, Grays
This Role will be based at Basildon Hospital, but you may at times required to cross site cover at one of our other Sites – Southend or Broomfield Hospital.
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be.
As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Are you looking for an exciting Radiology Patient Pathway Assistant - Receptionist / Booking Clerk role using your unique qualities? Then we want to hear from you.
We are unfortunately not able to provide sponsorship for this role.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
- This advert closes on Thursday 30 Jul 2026
- #J-18808-Ljbffr
Radiology Patient Pathway Assistant | Mid and South Essex NHS Foundation Trust in Basildon employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Radiology Patient Pathway Assistant | Mid and South Essex NHS Foundation Trust in Basildon
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Allscreens Nationwide Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Allscreens Nationwide Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Radiology Patient Pathway Assistant | Mid and South Essex NHS Foundation Trust in Basildon
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
