At a Glance
- Tasks: Coordinate patient flow in the Emergency Department and support clinical staff with administrative tasks.
- Company: Join the Mid and South Essex NHS Foundation Trust, dedicated to patient care and staff development.
- Benefits: Gain valuable experience in healthcare, with opportunities for career growth and skill development.
- Other info: Flexible shift patterns required, including nights and weekends.
- Why this job: Make a real difference in patients' lives while working in a dynamic and supportive environment.
- Qualifications: Strong communication skills and ability to work in a fast-paced setting.
The predicted salary is between 37035 - 45265 £ per year.
Our Basildon Emergency Department is looking to recruit a full-time Patient Flow Co-ordinator to join their well-established team, to facilitate the smooth running of the patient journey by ensuring that coordinated and streamlined administrative processes revolve around the patient and their individual needs.
Your role will provide administrative support to all clinical staff within the clinical area including Consultants and Nurses, to ensure effective working. You will be required to monitor patient activity and flow within the Emergency Department, working in partnership with the Nurse in charge and Site Managers. You will maintain up-to-date and accurate computer-based records for patient flow, chase and elevate delays in the patients' emergency pathway, e.g. ensure diagnostic tests are ordered and carried out at appropriate times to aid in clinical decision making including discharge and admission.
All applicants must be able to participate in a full shift pattern including long days, early's, twilights, late's, nights, weekends and bank holidays. Previous applicants need not apply. No VISA sponsorship available for this role.
Your role will support with answering the phones and dealing with requests for information, whilst maintaining confidentiality, greet and assist relatives/carers when needed, relay messages to other members of staff and work in partnership with other BTUH members of staff to ensure the timely discharge or transfer of patients out of the Emergency Department.
You will monitor and maintain patient flow by means of the Emergency Department patient management system (EPR / Medway), ensuring all information regarding patients' progress is recorded accurately and in a timely fashion, chase any outstanding reports or appointments to ensure excellent patient experience and timeliness of reporting, and constantly check for patients' results and inform the relevant nursing/medical staff of any developments.
You will be required to ensure that the patient’s location is constantly updated, book any ambulance transport that may be required, liaise with the Discharge lounge if patients can go there to wait for transport, liaise with ambulance control regarding the progress of transport home, record outcomes of any discussions in the EPR record and provide, and if necessary, present information for ED into the Trust bed meetings.
Our ambition is to deliver excellent local and specialist services, to improve the health and well-being of our patients, and provide a vibrant place for staff to develop, innovate and build careers. We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation, we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
Patient Flow Co-ordinator - Emergency Department | Mid and South Essex NHS Foundation Trust in Basildon employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Patient Flow Co-ordinator - Emergency Department | Mid and South Essex NHS Foundation Trust in Basildon
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like Allscreens Nationwide Ltd that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like Allscreens Nationwide Ltd face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Patient Flow Co-ordinator - Emergency Department | Mid and South Essex NHS Foundation Trust in Basildon
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of Allscreens Nationwide Ltd is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
