At a Glance
- Tasks: Deliver warm hospitality and support seamless service in our luxury hotel.
- Company: Pennyhill Park, a luxury hotel known for elegance and Michelin-star dining.
- Benefits: Enjoy discounts on stays, free meals, gym access, and wellbeing resources.
- Other info: Join a certified B Corp committed to sustainability and employee wellbeing.
- Why this job: Create memorable moments for guests while developing your skills in a supportive team.
- Qualifications: Strong communication skills and a friendly, professional approach required.
The predicted salary is between 18900 - 23100 £ per year.
Pennyhill Park in Bagshot, Surrey, a part of the Exclusive Collection, is a luxury hotel known for its elegance and attention to detail.
Home to a Michelin-star restaurant and world-class service, it is a place where excellence and attention to detail define every experience.
You will join as a Food and Beverage Assistant in our Conference and Banqueting department, delivering warm, attentive hospitality and supporting seamless service across our Food & Beverage areas.
Here, your contribution will help create memorable moments for every guest while developing your skills in a supportive and collaborative team.
At Pennyhill Park, we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
- Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
- Free meals while on duty
- Free access to the on-site gym and parking
- Access to our Employee Assistance Programme and wellbeing resources
- Exclusive discounts and perks through Hospitality Essentials
- Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
- Provide warm, attentive service across restaurant, bar and lounge areas.
- Take accurate food and drink orders and communicate clearly with the kitchen.
- Serve dishes and beverages to the required standards of timing and presentation.
- Set up, clear and reset tables efficiently to support smooth service.
- Maintain cleanliness and organisation in all service areas.
- Offer confident menu knowledge and assist guests with queries or recommendations.
- Process payments accurately and follow company procedures.
- Support Food & Beverage operations across breakfast, lunch, dinner, events and bar service.
- Follow food safety, allergen and health & safety procedures at all times.
Person Specification
- Strong communication and guest-service skills.
- Friendly, confident and professional approach.
- Ability to work well under pressure in a fast-paced environment.
- Good attention to detail and accuracy when serving guests.
- Reliable, punctual and committed to high service standards.
- Team player with a positive attitude and willingness to learn.
- Smart personal presentation and understanding of basic food hygiene.
We are a certified B Corp, committed to sustainability and responsible business practices.
At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.
As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK.
If you require any adjustments during the application process, please let us know.
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