Assistant Medical Secretary | York and Scarborough Teaching Hospitals NHS Foundation Trust

We have an excellent opportunity for a motivated and well-organised individual to join our team as an Assistant Medical Secretary within the Rheumatology Department at York Hospital. Applications are invited from suitably qualified and experienced candidates to provide secretarial support to the Rheumatology Consultants and the wider clinical teams.

Excellent administration/secretarial skills and audio-typing experience/qualifications are required, together with demonstrable customer service skills and experience. You will be involved in supporting a busy clinical service, gaining exposure to complex medical terminology and developing a strong understanding of pathways and patient care processes. This is an opportunity to build your administrative skills within a supportive and collaborative team while contributing to the effective and efficient running of a fast-paced clinical department.

You will be responsible for:

• Typing clinical and administrative letters.
• Answering telephone enquiries from patients, GPs, and colleagues from within the Trust.
• Utilising strong administrative and audio-typing skills to produce accurate clinical correspondence.
• Printing, processing, transmitting, and distributing patient correspondence and results letters, ensuring deadlines are met.
• Offering cross-cover and administrative support to Medical Secretaries across the wider Rheumatology Department when required.
• Undertaking a range of general administrative and office duties to support the efficient day-to-day running of the service.
• Maintaining effective communication with members of the medical secretary team and wider staff.
• Adhering to strict standards of confidentiality, data protection, and professionalism at all times.
• Communicating clearly and professionally with patients, demonstrating a confident and courteous telephone manner.

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement.
• 27 days holiday rising to 33 days (depending on NHS Trust service).
• A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions.
• A variety of different types of paid and unpaid leave covering emergency and planned leave.
• Confidential advice and support on personal, work, family, and relationship issues, 24/7, from our Employee Assistance Programme.
• NHS Car Lease scheme and Cycle to Work scheme.
• An extensive range of learning and development opportunities.
• Discounts on restaurants, getaways, shopping, motoring, cinema, and finance from a range of providers.

Working for the Trust, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone.

If there is anything we can do to make our application process more accessible to you, please contact us. As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment.

This advert closes on Tuesday 11 Aug 2026.