At a Glance
- Tasks: Support the Hospitality Manager in delivering exceptional service and coordinating events.
- Company: Join Houston & Hawkes, a prestigious independent caterer in Central London.
- Benefits: Enjoy a competitive salary, free meals, and enhanced leave benefits.
- Other info: Opportunities for career progression and a vibrant team culture await you.
- Why this job: Be part of a dynamic team creating unforgettable guest experiences in premium hospitality.
- Qualifications: Experience in premium hospitality and strong leadership skills required.
The predicted salary is between 39000 - 39000 £ per year.
Houston & Hawkes | Central London | £39,000 per annum | Monday to Friday
Step into a premium hospitality environment where exceptional service, organisation and attention to detail matter at every level.
Houston & Hawkes is looking for an outstanding Hospitality Assistant Manager to join a prestigious Central London operation.
This is an exciting opportunity for an experienced hospitality professional who is equally confident leading from the floor, supporting a busy team and managing the important commercial and administrative detail behind a successful operation.
You’ll support the Hospitality Manager with the day-to-day delivery of meetings, events, fine dining and executive hospitality, ensuring every service feels polished, professional and effortless.
From coordinating the team and engaging with clients to managing invoices, figures and operational paperwork, you’ll be an important part of keeping the entire hospitality operation running seamlessly.
This role would suit someone who is highly organised, commercially aware and naturally warm with people – someone who notices the smallest details, stays calm under pressure and takes genuine pride in delivering an exceptional guest experience.
THE ROLE
- Support the Hospitality Manager with the day-to-day running of a premium hospitality operation
- Lead from the floor and ensure consistently exceptional service across meetings, events, fine dining and executive hospitality
- Coordinate and supervise the hospitality team, ensuring everyone is briefed, organised and ready for service
- Support the planning and delivery of client events, receptions, private dining and evening functions
- Manage invoices, purchase orders, figures and operational administration accurately
- Support financial reporting, cost control and other commercial requirements
- Assist with rotas, labour planning and team scheduling
- Build strong relationships with clients, guests and internal stakeholders
- Work closely with the kitchen team to ensure food and service are perfectly coordinated
- Maintain impeccable standards across meeting rooms, dining spaces and hospitality areas
- Support training, coaching and development of the front-of-house team
- Remain flexible to support occasional evening events when required
- WHAT YOU'LL BRING
- Previous supervisory or management experience within premium hospitality, contract catering, fine dining, five-star hotels or a high-end corporate environment
- A polished, confident and engaging approach with excellent customer service skills
- Strong organisational skills and the ability to manage multiple priorities
- Commercial awareness and confidence working with figures, invoices and operational reporting
- Good Excel and Microsoft Office skills
- Experience supporting or delivering events and premium hospitality
- Strong leadership skills with the ability to motivate and develop a team
- Excellent attention to detail and a genuine understanding of high-end service
- The ability to remain calm, professional and solutions-focused during busy services
- Flexibility to support occasional evening events when the business requires
WHY JOIN HOUSTON & HAWKES?
- Monday to Friday working pattern
- Birthday off every year
- Enhanced maternity, paternity and adoption leave
- Free meals on duty
- Contributory pension scheme
- Life assurance
- Employee Assistance Programme
- CODE Hospitality membership
- Foodie Socials bringing our teams together to discover new food, drink and hospitality ideas
- Ongoing learning, development and genuine career progression
- Summer Awards Party celebrating our people and achievements
- An unforgettable Christmas Party at one of London's outstanding venues
- ABOUT HOUSTON & HAWKES
Great hospitality starts with great people, and that's something we genuinely believe at Houston & Hawkes.
As an award-winning independent caterer, a Certified B Corp and recipient of the King's Award for Enterprise in Sustainable Development 2026, we're incredibly proud to also be ranked No. 14 in The Caterer's Best Places to Work in Hospitality.
We want our people to enjoy coming to work, feel recognised for what they do and have genuine opportunities to progress.
From premium hospitality and exceptional food to our team culture and development opportunities, we're building a business where talented people can create careers they're proud of.
If you're highly organised, commercially confident and passionate about delivering exceptional hospitality, we'd love to hear from you.
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Assistant Hospitality Manager employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Hospitality Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Allscreens Nationwide Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Allscreens Nationwide Ltd
Don't be shy about reaching out to Allscreens Nationwide Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Hospitality Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Allscreens Nationwide Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
