At a Glance
- Tasks: Provide hands-on support to adults with severe mental illness in community settings.
- Company: Join the Central and North West London NHS Foundation Trust, a supportive and friendly team.
- Benefits: Competitive salary, training opportunities, and a chance to make a real difference.
- Other info: Flexible working across multiple sites with excellent career development.
- Why this job: Engage with individuals, prevent crises, and change lives in your community.
- Qualifications: Strong interpersonal skills and a passion for helping others.
The predicted salary is between 28392 - 31157 £ per year.
Assertive Outreach support worker Band 4 Full-time, 37.5 hours Community Mental Health Hub (Kensington & Chelsea)
Make engagement happen. Prevent crisis. Change trajectories. We’re building a focused Assertive Outreach (AO) offer within our Community Mental Health Hub to reach adults with severe mental illness (SMI) who are at risk of disengaging from care. If you thrive on meaningful relationship-building, rapid decision-making, and real-world impact, this role is for you.
About the role: as an Assertive Outreach support worker, you’ll be the consistent, trusted keyworker for a small caseload, delivering time‑limited, intensive support over a stepped 6‑month model. You’ll combine engagement and therapeutic skill with creativity and persistence—meeting people where they are, in homes and community spaces across Kensington & Chelsea—to stabilise engagement, reduce risk, and prevent crisis.
The Assertive Outreach Support Worker will provide practical, engagement‑focused support to adults with severe mental illness (SMI) who are at risk of disengaging from services. Working under the direction and supervision of the Band 6 Assertive Outreach Worker, the postholder will help stabilise engagement, reduce risk, and support individuals to access essential practical, social, and community resources.
This role is central to the Assertive Outreach model, which emphasises persistent outreach, flexible engagement, and holistic support (this includes community‑based contacts, and phone/text engagement). The Band 4 role contributes to this by delivering practical support that enables engagement and reduces barriers.
The postholder will:
- Provide practical, hands‑on support in community settings where the service user feels most comfortable.
- Assist with housing, benefits, appointments, and daily living tasks.
- Support the team in delivering the stepped 6‑month outreach model.
- Build trusting, consistent relationships using trauma‑informed and person‑centred approaches.
- Contribute to risk monitoring and communication within the MDT.
This role requires excellent interpersonal skills, persistence, and the ability to work safely in the community with the support of your team. We have a hub in the North (Woodfield road) and a hub in the South (Nightingale place). The team will be expected to work across sites to support where the need is. You will be based within our Community Mental Health Hubs and work within a large multidisciplinary team. We are friendly and supportive. We encourage staff to develop and you will have access to in house and trust wide training.
Carry out outreach activities as directed by the Band 6 AO Worker, including home visits, community meetings, and phone/text contact. Support the “no discharge for DNA” approach by using persistent, creative engagement strategies.
Provide practical support that enables engagement, such as:
- Attending housing appointments
- Supporting with benefits forms
- Helping with ID applications
- Accompanying service users to GP or D&A appointments
- Supporting access to community resources
Build rapport through empathy, reliability, and trauma‑informed practice. Maintain regular contact attempts in line with the AO model.
This advert closes on Monday 24 Aug 2026.
Proud member of the Disability Confident employer scheme.
Salary: £28,392 - £31,157 per annum excl HCAS (pro rata if P/T)
Hours: Full‑time
Location: London, W9 2BA
Job type: Permanent
Posting date: 17 Aug 2026
Closing date: 16 Sept 2026
Assertive Outreach Support Worker | Central and North West London NHS Foundation Trust employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Assertive Outreach Support Worker | Central and North West London NHS Foundation Trust
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Allscreens Nationwide Ltd.
✨Attend Social Work Events and Workshops
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✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Allscreens Nationwide Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Allscreens Nationwide Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Assertive Outreach Support Worker | Central and North West London NHS Foundation Trust
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Allscreens Nationwide Ltd:Before hitting send, make sure to tailor your application specifically to Allscreens Nationwide Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
