At a Glance
- Tasks: Lead and inspire the team to deliver exceptional service in our Restaurant, Bar, and Events.
- Company: Royal Berkshire, a luxury property known for its elegance and commitment to hospitality.
- Benefits: Enjoy great hotel rates, 50% off dining, free meals, gym access, and exclusive discounts.
- Other info: Opportunities for growth and a commitment to sustainability and wellbeing.
- Why this job: Join a passionate team and make a real impact in a fast-paced, guest-focused environment.
- Qualifications: Experience in a supervisory role within a luxury hotel and strong leadership skills.
The predicted salary is between 24750 - 30250 £ per year.
Royal Berkshire, part of the Exclusive Collection, is a luxury property in Ascot that radiates refined elegance and timeless charm.
From its beautiful grounds to its sophisticated interiors, every detail reflects our commitment to exceptional hospitality and unforgettable guest experiences.
We're looking for an experienced
Assistant Outlet Manager to support the day-to-day operation of our Restaurant, Bar and Conference & Events outlets.
You’ll lead by example, inspire your team and help deliver flawless service across every part of the Food & Beverage operation.
This is an exciting opportunity for someone who is passionate about hospitality, enjoys developing others and thrives in a fast-paced, guest-focused environment.
At Royal Berkshire, we believe in rewarding our team for their passion and dedication. As part of our team, you'll enjoy:
- Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
- Free meals while on duty
- Free access to the on-site gym and parking
- Access to our Employee Assistance Programme and wellbeing resources
- Exclusive discounts and perks through Hospitality Essentials
- Opportunities for growth, learning and internal movement within the Exclusive Collection
Key Responsibilities
- Lead from the front, delivering exceptional service across the Restaurant, Bar and Conference & Events outlets.
- Ensure guest expectations are consistently exceeded across every service.
- Proactively manage your time to support all Food & Beverage outlets as business demands.
- Build strong working relationships across departments.
- Respond proactively to guest feedback and coach the team accordingly.
- Keep up to date with industry trends and identify opportunities for improvement.
- Carry out Duty Manager shifts when required.
Person Specification
- Previous supervisory experience within a 4-star or luxury hotel environment desirable.
- Strong fine dining restaurant and beverage service experience.
- Proven ability to lead, motivate and develop teams.
- Excellent organisational and time management skills.
- Strong communication and interpersonal skills.
- Adaptable, proactive and self-motivated.
- Exceptional attention to detail.
We are a certified B Corp, committed to sustainability and responsible business practices.
At Exclusive Collection, we champion wellbeing, progression and a culture where people who share our values can thrive.
As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK.
If you require any adjustments during the application process, please let us know.
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Assistant Outlets Manager in Ascot employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Outlets Manager in Ascot
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Allscreens Nationwide Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Allscreens Nationwide Ltd
Don't be shy about reaching out to Allscreens Nationwide Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Outlets Manager in Ascot
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Allscreens Nationwide Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
