At a Glance
- Tasks: Serve food and beverages, maintain cleanliness, and support kitchen teams in a dynamic environment.
- Company: Join Aramark, a global leader in customer service across food and facilities.
- Benefits: Enjoy competitive pay, generous holiday allowance, and access to exclusive discounts.
- Other info: Diverse and inclusive workplace with a commitment to employee development.
- Why this job: Be part of a mission-driven team that values service and offers career growth opportunities.
- Qualifications: Customer service experience is a plus, but training is provided for the right attitude.
The predicted salary is between 26400 - 27600 £ per year.
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.
Location: Fort George, Ardesier, IV2 7TD
Hourly Rate: £12.71 (over 21s)
Contract type: Permanent, full-time, 35 hours/week, Mon- Fri with 1 weekend in 4, plus functions
Join Our Mission – Serve with Pride
- Free on-site parking
- Access to our Employee Benefits App: online GP, Employee Assistance Scheme, and hundreds of discounts (including your weekly shop!)
- Company benefits: life assurance, pension contributions, generous holiday allowance (with the option to buy more), and more
- Career growth: We LOVE to promote from within! Training, development, and apprenticeship schemes available.
At Aramark UK, we’re proud to support the Armed Forces community — and now we’re looking for a Customer Service Assistant/Steward to join our team at Fort George. If you thrive in a busy environment, love delivering great service, and want a role where no two days look the same, this could be the perfect fit for you.
You’ll be a key part of our daily operations: serving food and beverages with a smile, keeping service areas spotless, supporting kitchen teams, and helping us deliver a top-quality experience for those who serve.
What you’ll do:
- Operate tills and process payments accurately
- Maintain cleanliness in dining and service areas
- Support stock rotation and replenishment
- Always uphold health and safety standards
- Keeping the kitchen and back-of-house spotless
- Washing up and supporting the kitchen team
- Helping with deliveries and storage
- Managing waste disposal correctly.
What we’re looking for:
- Previous customer-facing, food service, or kitchen experience is desirable (training provided)
- A team player with a flexible, can-do attitude
- Customer-focused and a strong communicator
- Eligible to work in the UK and have resided for 3+ years (security clearance required)
- Reliable transport due to site location and limited public transport
About Aramark UK
At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident and Forces Friendly employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.
We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – careers@aramark.co.uk.
All applications will be treated in the strictest confidence.
If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.
Steward/Customer Service Assistant in Ardersier employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Steward/Customer Service Assistant in Ardersier
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Allscreens Nationwide Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Allscreens Nationwide Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Steward/Customer Service Assistant in Ardersier
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Allscreens Nationwide Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Allscreens Nationwide Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Allscreens Nationwide Ltd!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
