At a Glance
- Tasks: Welcome patients, manage calls and emails, and book appointments.
- Company: Join a supportive healthcare team focused on patient care.
- Benefits: Gain valuable experience, receive training, and earn a qualification.
- Other info: Enjoy on-the-job training and mentorship for your professional growth.
- Why this job: Kickstart your career in healthcare while making a difference.
- Qualifications: No prior experience needed; just a friendly attitude and willingness to learn.
The predicted salary is between 13230 - 16170 £ per year.
Duties
- Welcome patients and deal with incoming calls and emails and act upon them accordingly
- Booking appointments
- Act on tasks requested by other members of the practice team
- Process all telephone requests in a courteous, pleasant and professional manner
- General administration
- Other duties as and when requested
- Answering phone calls
- e Consultation
- Handling patients emails
- Processing appointments
- Signposting patients to appropriate healthcare services
- Processing repeated prescriptions
- Front desk duties and receiving patients
- Registration on new patients
- Scanning
- Accurately record and update patients data
- Deal with general enquiries
- General reception duties
- Assist with cancelling and rescheduling appointments as required
- Updating the computerised appointments system as required
- Ensure confidentiality of all records
- Training
- The training you will be getting
- Business Admin level 3 Apprenticeship
- Training in the workplace
- Functional skills maths and English, if required
- You will have on the job training within the organisation and have an assigned assessor who will provide you with additional training sessions and assessments to gain the business administrator qualification.
- #J-18808-Ljbffr
Apprentice Receptionist employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
We think you need these skills to ace Apprentice Receptionist
Communication Skills
Problem-Solving Skills
Compassion
Flexibility
Teamwork
Organizational Skills
Adaptability
