At a Glance
- Tasks: Coordinate appointments and manage GP referrals with a focus on excellent customer service.
- Company: Join the Moorfields Eye Hospital NHS Foundation Trust, a leader in patient care.
- Benefits: Gain valuable experience in a supportive environment with opportunities for growth.
- Other info: Be part of a dynamic team dedicated to improving patient experiences.
- Why this job: Make a difference in patient care while developing your administrative skills.
- Qualifications: Strong communication skills and a commitment to providing top-notch service.
The predicted salary is between 37035 - 45265 £ per year.
Appointment Coordinator/Call Handler - Fixed Term
The post holder will be a member of the trusts Booking & Contact Centre team reporting to the Booking t Centre Manager.
To manage the first appointment bookings for designated services, providing a professional, comprehensive and efficient service to the Trusts outpatient clinics based at City Road and its associated satellite units.
To manage all GP referrals through the e-Referral System.
To promote a positive image of the Trusts outpatient services through the provision of excellent customer service to patients, relatives/carers and external stakeholders, demonstrating a commitment to putting patient care first.
To ensure high standards of data entry and quality are achieved and sustained across all services, in both paper and electronic record-keeping.
To ensure adherence to the Trusts Access Policy at all times.
To work as part of a large administrative team and provide cross- cover as and when required.
- Moorfields Eye Hospital NHS Foundation Trust
- Barking Havering and Redbridge University Hospitals NHS Trust
- #J-18808-Ljbffr
Appointment Coordinator/Call Handler - Fixed Term employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Appointment Coordinator/Call Handler - Fixed Term
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like Allscreens Nationwide Ltd before they even hit the job boards!
✨Leverage University Career Services
If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!
✨Use Online Job Boards Wisely
When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at Allscreens Nationwide Ltd. Set up alerts for new postings, so you jump on any opportunities as soon as they come up!
✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show Allscreens Nationwide Ltd you’re ready to step in and make an immediate impact!
We think you need these skills to ace Appointment Coordinator/Call Handler - Fixed Term
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the Appointment Coordinator/Call Handler - Fixed Term at Allscreens Nationwide Ltd, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to Allscreens Nationwide Ltd.
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at Allscreens Nationwide Ltd. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for Allscreens Nationwide Ltd.
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
