Are you an experienced Service Advisor seeking a new career opportunity within a reputable automotive dealership? Our client, a well-established vehicle dealership in Aldershot, is looking to recruit a dedicated Service Advisor to join their professional team. This role offers the chance to work in a supportive environment with excellent earning potential and career development prospects.
- - Competitive basic salary of Β£32,000 to Β£34,000 per annum
- - Paid overtime for Saturday shifts at 1.5 times the standard rate
- - Working hours from 7:30 AM to 5:30 PM, Monday to Friday
- - 45-hour workweek with every fourth Saturday paid at overtime rate
- - Opportunities for ongoing professional development within a well-established dealership
- - Supportive team environment with a focus on career progression
Duties of a Service Advisor:
- - Provide exceptional customer service as the primary point of contact for service clients
- - Book in vehicles and manage scheduling efficiently to ensure smooth workflow
- - Advise customers on necessary repairs and services, maintaining transparency to build trust
- - Liaise with workshop staff to ensure timely completion of repairs and services
- - Upsell additional services where appropriate to enhance customer satisfaction and dealership revenue
- - Handle all customer interactions professionally, ensuring dealership standards are upheld
- - Maintain comprehensive records and manage follow-up tasks to promote customer retention
Requirements:
- - Proven experience as a Service Advisor within a busy dealership or workshop environment
- - Strong communication and organisational skills
- - Knowledge of vehicle repair processes and excellent customer service attributes
- - Ability to work under pressure and manage multiple priorities effectively
- - Familiarity with Kerridge or similar dealership management systems is desirable but not essential
If you are motivated to develop your career as a Service Advisor and wish to join a customer-focused dealership, we encourage you to find out more. Our client is offering a rewarding environment for candidates eager to advance within the motor trade industry.
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Service Advisor in Aldershot employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.