Aftersales Team Lead: Drive Service Excellence

Aftersales Team Lead: Drive Service Excellence

Full-Time 29700 - 36300 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team to deliver top-notch customer service and optimise operations.
  • Company: TrustFord, Europe's largest Ford dealership with a focus on excellence.
  • Benefits: Competitive salary, career development, and a supportive work environment.
  • Other info: Fast-paced environment with opportunities for personal and professional growth.
  • Why this job: Join a dynamic team and make a real difference in customer satisfaction.
  • Qualifications: Experience in the automotive industry and knowledge of Keyloop or Kerridge.

The predicted salary is between 29700 - 36300 £ per year.

Trust Ford, the largest Ford dealership in Europe, is seeking an Assistant Aftersales Manager to support the Service Department’s day-to-day operations and to help drive a high standard of customer care.

You will lead frontline team members, optimise resources, maintain service performance, and mentor staff to achieve business goals.

A proven franchise background and strong knowledge of Keyloop or Kerridge are essential to deliver outstanding service in a fast-paced, customer-focused environment.

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Aftersales Team Lead: Drive Service Excellence employer: Allscreens Nationwide Ltd

Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.

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Contact Details:

Allscreens Nationwide Ltd Recruitment Team

We think you need these skills to ace Aftersales Team Lead: Drive Service Excellence

Customer Care
Team Leadership
Resource Optimisation
Service Performance Management
Mentoring
Franchise Knowledge
Keyloop