At a Glance
- Tasks: Be the first point of contact for patient queries and manage therapy clinics.
- Company: Join the compassionate team at York Teaching Hospital NHS Foundation Trust.
- Benefits: Enjoy 27-33 days holiday, NHS pension, and discounts on various services.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: Experience in administration and excellent communication skills required.
The predicted salary is between 38140 - 46616 £ per year.
Are you an experienced administrator? Are you looking for a new challenge? We are looking for a highly motivated, compassionate person to join the Medicine Care Group AHP Therapy Service. This post can be based at either York or Scarborough Hospital.
We are consistently working towards improving our services for our patients and are looking for an individual who can demonstrate excellent interpersonal and administrative skills to join our team. The successful candidate will be required to work well under pressure and demonstrate the ability to prioritise the demands of a busy service, and manage their time and workload effectively. You must possess excellent communication skills and be able to develop good working relationships with the administrative, managerial and clinical colleagues to work as an effective member of the team.
The post will provide a varied and interesting workload, including, but not limited to these key areas:
- Being the first point of contact for patient queries related to AHP services within Medicine Care Group.
- Generate, organise, and monitor therapy clinics for the AHP outpatient service.
- Organise, cancel, and book patient appointments within the AHP outpatient service.
- Support with team meetings and transcription.
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants.
- 27 days holiday rising to 33 days (depending on NHS Trust service).
- A variety of different types of paid and unpaid leave covering emergency and planned leave.
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme.
- NHS Car Lease scheme and Cycle to Work scheme.
- An extensive range of learning and development opportunities.
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance through a range of providers.
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds.
If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can.
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
This advert closes on Tuesday 11 Aug 2026.
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