Activities & Wellbeing Co-ordinator (Customer Experience Lead)

Activities & Wellbeing Co-ordinator (Customer Experience Lead)

Full-Time 27256 - 27256 £ / year (est.) No working from home possible
A

At a Glance

  • Tasks: Plan fun activities and create memorable experiences for residents every day.
  • Company: Join The Rowans, an Outstanding-rated care home in Wigan.
  • Benefits: Enjoy a competitive salary, birthday leave, and team rewards.
  • Other info: Be part of a heart-centred team in a modern care environment.
  • Why this job: Make a real difference in people's lives while having fun!
  • Qualifications: Passionate, creative, and community-oriented individuals with IT skills.

The predicted salary is between 27256 - 27256 £ per year.

  • Activities & Wellbeing Co-ordinator (Customer Experience Lead)
  • £27,256 per annum

40 hours per week to include alternate weekends.

The Rowans, Bickershaw Lane, Bickershaw, Wigan, WN2 5TE.

Do you want to have fun and make peoples day every day?! Do you believe older people have so much to teach us and so much to give?

Do you understand that living with purpose is key to the lives of everyone? Are you great at helping people and enabling people to feel special? Are you tech savvy and great at social media? Then we may have the role for you!

We’re looking for a creative, enthusiastic and caring Activities & Wellbeing Co-ordinator (Customer Experience Lead) to join our team at The Rowans — an Outstanding-rated CQC care home where we’re passionate about creating exceptional experiences for the people who live with us.

Responsibilities and Duties

  • Planning meaningful activities, entertainment, celebrations and events.
  • Creating experiences around residents’ interests, hobbies and life stories.
  • Organising outings, gardening and community activities.
  • Building relationships with local schools, community groups and organisations.
  • Working with families to create a strong sense of belonging.
  • Bringing our ‘Ohana’ ethos to life — making everyone feel valued and included all day, every day.

Skills, Qualifications and Abilities

  • Passionate & Caring: You have a genuine desire to make a difference in people’s lives.
  • Creative & Enthusiastic: You bring fresh ideas to the table and have the energy to see them through.
  • Community-Oriented: You value connections with the wider community and can engage others in meaningful ways.
  • Dedication & Commitment: You’re someone who’s in it for the long haul, ready to become an integral part of our extended family.
  • Proficiency in IT, including Microsoft Office and internal applications; with the ability to learn new systems quickly.
  • Ability to work collaboratively as part of a team while also being self-motivated and capable of working independently.
  • The Care Home and Company

The Rowans opened in October 2023; a 66-bed nursing and dementia specialist care home in the heart of Wigan, combines modern comfort with classic charm, offering a welcoming home for people who need care & support. With spacious en-suite bedrooms, spectacular communal areas, and beautiful gardens, The Rowans is a place to live well and thrive. We are looking for people to join our heart-centred team who will provide exceptional, personalised care, ensuring everyone feels valued, supported, and at home at The Rowans.

To find out more information about EQ Care, please visit our website: www. eqcare. org [http://www. eqcare. org]

Benefits of working at EQ Care

  • ½ day off for your birthday
  • 28 days’ annual leave (pro rata)
  • Blue Light Discount Card
  • Salary advance through Level
  • Free meals on shift
  • Contributory pension
  • Team member rewards
  • Refer a friend scheme – up to £500 (T&Cs apply)

Please note: EQ Care cannot provide sponsorship. Candidates must have valid right to work in the UK.

** This job description may differ as new information technology, policies and contractual agreements change, and we reserve the

#J-18808-Ljbffr

Activities & Wellbeing Co-ordinator (Customer Experience Lead) employer: Allscreens Nationwide Ltd

Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.

A

Contact Details:

Allscreens Nationwide Ltd Recruitment Team

We think you need these skills to ace Activities & Wellbeing Co-ordinator (Customer Experience Lead)

Planning Activities
Creativity
Enthusiasm
Community Engagement
Relationship Building
Proficiency in IT
Microsoft Office