At a Glance
- Tasks: Engage with customers, promote aftersales service, and manage stock for a dynamic motorcycle dealership.
- Company: Reputable motorcycle dealership in Abingdon, representing iconic brands.
- Benefits: Competitive salary, bonuses, 22 days holiday, staff discounts, and life assurance.
- Other info: Dynamic environment with opportunities for professional growth and manufacturer-approved training.
- Why this job: Join a passionate team and work with prestigious motorcycle brands while enhancing customer satisfaction.
- Qualifications: Customer service experience, strong communication skills, and a passion for motorcycles.
The predicted salary is between 28000 - 28000 £ per year.
Our client, a reputable franchise-approved motorcycle dealership based in Abingdon, Oxfordshire, is seeking to appoint a Motorcycle Aftersales Advisor. This role offers an excellent opportunity for experienced professionals passionate about motorcycles and customer service to join a dynamic team representing prestigious brands.
Benefits of the Aftersales Advisor:
- Salary between £27,000 and £28,000 per annum, with bonuses realising on-target earnings of approximately £30,000 per annum
- Overtime paid at standard rate
- 22 days annual holiday entitlement plus bank holidays (additional day off in lieu for bank holidays worked)
- Full manufacturer-approved training programme
- Staff purchase discounts on bikes, parts, servicing, and clothing
- Access to online rewards platform with benefits across multiple retailers
- Life assurance and company benefits package
- Opportunities to work with iconic motorcycle brands
- 42.5-hour working week, Monday to Friday
Duties of the Aftersales Advisor:
- Promote and uphold the dealership’s aftersales service and customer satisfaction levels
- Engage with customers to provide expert advice and build ongoing relationships
- Sell motorcycle-related clothing, accessories, and merchandise
- Manage stock levels, ensuring parts are correctly stored and procurement is aligned with workshop requirements
- Pre-pick parts for workshop jobs to facilitate an efficient workflow
- Process customer payments and invoices accurately as the Aftersales Advisor
- Manage walk-in customers, providing high standards of service exceeding expectations
- Support workshop operations by ensuring parts availability and timely delivery
- Maintain a clean and organised workshop environment, adhering to health and safety regulations
- Contribute to the dealership’s reputation through professional and knowledgeable service
Requirements of the Aftersales Advisor:
- Proven experience in customer service, ideally within automotive or motorcycle retail environments
- Knowledge of high-end motorcycles and brands preferred
- Organisation skills with a track record of meeting targets
- Strong team player with excellent communication skills
- A UK motorcycle licence with minimal points is highly desirable but not essential if you possess an active passion for motorcycles
- Ability to work well under pressure and handle multiple tasks effectively
Aftersales Advisor in Abingdon employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
