A role for an IT Service Desk Analyst based in Edinburgh, providing 1st line ICT support to a large user base on the SCOTS platform. You will offer technical guidance to project teams and support desktop and mobile services as part of ITSS.
The team operates standard hours with a two-day minimum in the office per week and occasional travel to Scottish Government buildings; the role focuses on fast, user-centred support and helping to improve ICT service delivery.
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1st Line IT Service Desk Analyst: Customer-Focused Support employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
