Sales Administrator in Billingshurst

Your mission

Allsaved is a growing fire protection company delivering trusted, practical, fire safety solutions across a wider range of sectors, from utilities to commercial and residential.

Job Description

Key Accountabilities

The responsibilities of this role may evolve to meet the needs of Allsaved Ltd and its clients, with key accountabilities including:

• Client & Colleague Support
• Act as the first point of contact for clients and colleagues, managing enquiries relating to quotes and tenders via telephone and email.
• Provide day-to-day support to engineers as required to enable prompt and effective execution of their work.
• Assist colleagues and managers to promote efficient operations and client satisfaction.
• Build and maintain effective relationships with clients, colleagues, and external partners through communication, collaboration, and training.

Duties

• Create and ensure all quotes for the business (new client enquiries, remedial quotations and additional service quotes) are followed through in a timely manner and ensure opportunities for new business are not lost.
• Chasing of open client quotations via phone and email.
• Scheduling site surveys with our Project Management team and liaising with the end client.
• Liaising with contractors and suppliers to aid the creation of quotations.
• Maintain accurate and up-to-date records of all sales opportunities, client interactions, quotations, and project information within the CRM system.
• Process sales orders accurately and efficiently, ensuring all relevant information is captured and communicated to the relevant team.
• Evaluate existing operational processes and workflows. Identify areas for improvement, propose solutions, and implement changes to enhance efficiency and effectiveness.
• Standards & Compliance
• Represent Allsave’s brand through high personal and professional standards.
• Complete work within scheduled timeframes and required quality standards.
• Stay informed of relevant legislation, organisational policies, and codes of conduct.
• Ensure adherence to Quality, Environmental Health and Safety standards, including PPE, accident reporting, and internal safety protocols.
• Promote equality and diversity, showing respect to all clients and colleagues.
• Other Responsibilities
• Perform additional duties as required to support the business’s success.
• Financial Management
• Operate within budget parameters to maintain financial accountability.
• Salary/ Benefits

Annual performance bonus scheme, pension, overtime availability. Other benefits available.

Our Head Office is in Billingshurst, Sussex, where you would be required to attend your induction.

However, we have another office in Norfolk, and either of the two could be your main working base for the period of your probation.

Subsequent to this, working location is open to discussion.

Your profile

Person Specification

• Knowledge & Expertise
• In-depth knowledge of organisational systems, procedures, and policies in a relevant area (essential).
• Proficiency in IT and management systems, including handheld devices, for accurate data entry (essential).
• Awareness of the Fire Safety Industry’s standards and responsibilities (essential).

Qualifications

• GCSE or equivalent in Maths and English (desirable).
• Full UK driving licence (desirable).

Experience

• Minimum of 2 years experience in the fire industry (essential)
• Sales experience (desirable but not essential)

Skills

• Ability to organise and prioritise tasks efficiently.
• Strong organisational and planning skills.
• Work effectively both alone and as part of a team, assisting colleagues and management.
• Strong communication and interpersonal skills for effective interaction with clients and team members.
• Proficient in Microsoft Office, Google Drive and other relevant software for data and word processing.
• High-level literacy and numeracy, with clear presentation of information in verbal, written, or electronic formats.

Why us?

Allsaved Ltd has a clear set of expectations for all employees which describe those essential working practices that must be met.

Employee performance and development needs will be assessed by line managers during regular appraisal meetings.

Successful candidates will be guided in our values and employee expectations as part of the induction process and learn how to apply both in their role.

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