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- Tasks: Style customers, maintain store aesthetics, and support team goals.
- Company: AllSaints is a global fashion brand focused on making customers feel cool and confident.
- Benefits: Enjoy great training, career progression opportunities, and a fun team environment.
- Why this job: Join a vibrant team, engage with fashion, and make a positive impact on customer experiences.
- Qualifications: Friendly, tech-savvy, and passionate about fashion with excellent communication skills.
- Other info: Located in Bentalls, Kingston-upon-Thames, with a supportive and diverse team culture.
At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we would love to talk to you.
We are a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
As an AllSaints Stylist, you are the fundamental link between our products and customers. The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping.
You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times. You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.
WHAT WILL I BE DOING?
- Your stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!
- You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience.
- You will actively maintain the store's aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times.
- Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey.
- You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust.
- You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result.
- You will greet our customers into our store and tailor your approach to support the purpose of their visit.
- Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times.
- Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development.
WHAT SKILLS DO I NEED?
- Friendly and attentive; you'll constantly interact with customers in store from all over the world to provide an exceptional customer experience.
- Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike.
- Can do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors.
- Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure.
- Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools.
- You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints.
- Excellent attention to detail.
- A confident communicator.
- You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit.
WHAT WE STAND FOR
- The Customer is the Boss. We work as one proud team to get the best for our customers.
- One Team. We are joined up and encourage others to share their ideas.
- We Do What We Say We Will. We know our goals, and we work with clear outcomes in mind.
- We Are Responsible. We are self aware, understand the impact we have on others and are positive about the future.
Our concession in Bentalls, Kingston-upon-Thames has been open since 2006 and usually trades from 9:00am - 19:00pm (subject to seasonal change). Our team is hardworking and has a great team mentality. They enjoy bonding over shared interests and hobbies.
Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.
Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Stylist - Part Time 3 Month FTC - 32 Hours Bentalls employer: ALLSAINTS
Contact Detail:
ALLSAINTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stylist - Part Time 3 Month FTC - 32 Hours Bentalls
✨Tip Number 1
Familiarise yourself with AllSaints' latest collections and brand values. Being able to discuss specific pieces and how they fit into the brand's aesthetic will show your genuine interest and knowledge during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you become more comfortable with styling customers and providing an exceptional shopping experience, which is key for this role.
✨Tip Number 3
Stay updated on current fashion trends and how they relate to AllSaints' style. Being able to connect these trends to the products in-store will demonstrate your passion for fashion and your ability to influence customers effectively.
✨Tip Number 4
Network with current or former AllSaints employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions.
We think you need these skills to ace Stylist - Part Time 3 Month FTC - 32 Hours Bentalls
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to immerse yourself in AllSaints' brand values and style. Familiarise yourself with their latest collections and campaigns, as this will help you convey your passion for the brand in your application.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any previous roles where you styled customers or worked in a fast-paced environment, showcasing your ability to connect with people.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for fashion and your understanding of the AllSaints aesthetic. Share specific examples of how you've provided exceptional customer experiences in the past and how you can contribute to the team.
Showcase Your Personality: AllSaints values a friendly and attentive approach. Use your application to reflect your personality and communication style. Let them see your enthusiasm for fashion and your ability to engage with customers effectively.
How to prepare for a job interview at ALLSAINTS
✨Know the Brand Inside Out
Before your interview, make sure you have a solid understanding of AllSaints' brand values, style, and current collections. This will not only show your enthusiasm but also help you connect with the interviewers on a deeper level.
✨Showcase Your Styling Skills
Be prepared to discuss your personal styling philosophy and how you would approach styling customers in-store. Bring examples of outfits you've styled or share experiences where you made a positive impact on someone's shopping experience.
✨Demonstrate Customer-Centric Attitude
Since the role is heavily focused on customer interaction, be ready to share examples of how you've provided exceptional customer service in the past. Highlight your problem-solving skills and ability to handle challenging situations with empathy.
✨Emphasise Teamwork and Collaboration
AllSaints values a strong team mentality, so be sure to discuss your experiences working in teams. Share how you support your peers and contribute to a positive work environment, as this aligns with their 'One Team' ethos.
