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For Companies At a Glance
- Tasks: Lead the tech landscape for our digital and retail customer channels.
- Company: Join ALLSAINTS, a global brand focused on making customers feel cool and confident.
- Benefits: Enjoy local discounts, vibrant work culture, and exciting perks in Shoreditch.
- Why this job: Shape customer experiences with innovative tech solutions in a fast-paced retail environment.
- Qualifications: Experience as a Solution Architect in retail or eCommerce is essential.
- Other info: Collaborate with diverse teams and contribute to a sustainable fashion future.
The predicted salary is between 36000 - 60000 £ per year.
AT ALLSAINTS WE ARE IN THE BUSINESS OF FEELINGS - MAKING OUR CUSTOMERS FEEL COOL AND CONFIDENT. IF, LIKE US, YOU BELIEVE IN THE POWER OF A GREAT OUTFIT, WE'D LOVE TO TALK TO YOU. WE'RE A GLOBAL BRAND MADE UP OF A DIVERSE MIX OF TALENTED PEOPLE IN A VARIETY OF ROLES. OUR PRODUCTS ARE DESIGNED IN HOUSE AND MADE BY A SMALL NUMBER OF SUPPLIERS AND ARTISANS AROUND THE WORLD TO SUSTAINABLE STANDARDS. WE ARE A BRAND EMBARKING ON AN EXCITING PLAN AND WE ARE SEEKING NEW MEMBERS OF THE TEAM WHO WANT TO CONTRIBUTE TO THIS.
The Role
We’re looking for a Solution Architect to lead the technology landscape across our Digital and Retail customer channels. You’ll design end-to-end solutions spanning eCommerce, mobile app, retail stores, customer data, OMS, and integrations. You’ll work closely with Product, Delivery, Engineering, and business stakeholders to define the customer technology strategy and ensure solutions are scalable, secure, and fit for a fast-paced retail environment. Our ecosystem includes Salesforce Commerce Cloud, NewStore for mobile app and mPOS, GCP-based microservices/OMS, Boomi integrations, and BigQuery/Looker. We operate across B2C, B2B, marketplace, dropship, and concessions, so strong multi-channel understanding is important.
What Will I Be Doing
- Own solution architecture for customer-facing systems across Digital, Retail, and Customer Data
- Produce clear solution designs, integration patterns, and architectural documentation
- Work with teams to deliver scalable, secure, and high-quality solutions
- Support the evaluation of future platform options and architectural evolution
- Collaborate with distributed engineering teams (India & Poland) and London business teams
- Ensure seamless customer journeys across web, app, stores, fulfilment, and service
- Participate in Agile ceremonies and guide technical decision-making
Qualifications
Essential
- Experience as a Solution Architect in retail or eCommerce environments
- Strong understanding of eCommerce platforms and omnichannel ecosystems
- Familiarity with mobile app and POS/mPOS platforms
- Knowledge of customer/CRM/marketing technologies
- Strong grounding in cloud-native architecture (ideally GCP), microservices, APIs, and Kubernetes
- Experience with integration platforms (e.g., Boomi)
- Understanding of JavaScript (client/server), with exposure to PHP or GoLang
- Excellent communication and stakeholder engagement skills
- Comfortable working in agile, distributed teams
Desirable
- Experience with analytics platforms (BigQuery, Looker)
- Knowledge of event-driven architecture
- Experience with multi-brand or international retail
Location
Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.
What We Stand For
- The Customer is the Boss: We work as one proud team to get the best for our customers.
- One Team: We are joined up and encourage others to share their ideas.
- We Do What We Say We Will: We know our goals, and we work with clear outcomes in mind.
- We Are Responsible: We are self aware, understand the impact we have on others and are positive about the future.
Solution Architect u2013 Customer Technology employer: ALLSAINTS
Contact Detail:
ALLSAINTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Architect u2013 Customer Technology
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at AllSaints or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with eCommerce platforms and customer technology. This is your chance to demonstrate how you can make customers feel cool and confident through tech solutions.
✨Tip Number 3
Be ready for the interview! Research AllSaints’ culture and values, and think about how your experience aligns with their mission. Practise answering common questions and be prepared to discuss your approach to solution architecture in a retail environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the AllSaints team.
We think you need these skills to ace Solution Architect u2013 Customer Technology
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We love candidates who are genuinely excited about making customers feel cool and confident, just like we do at ALLSAINTS.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience as a Solution Architect in retail or eCommerce. We want to see how your skills align with our tech landscape and customer channels!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your past experiences and how they relate to the responsibilities of the role. We appreciate clarity and directness!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at ALLSAINTS
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like Salesforce Commerce Cloud and GCP. Brush up on your knowledge of eCommerce platforms and omnichannel ecosystems, as this will show that you understand the landscape and can hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've designed scalable and secure solutions in a retail or eCommerce setting. Think about challenges you've faced and how you overcame them, as this will demonstrate your ability to think critically and adapt in a fast-paced environment.
✨Engage with Stakeholders
Since communication is key for this role, practice articulating your ideas clearly and confidently. Be ready to explain complex technical concepts in simple terms, as you’ll need to collaborate with various teams and stakeholders. This will highlight your excellent communication skills.
✨Embrace Agile Methodologies
Familiarise yourself with Agile practices, as they are crucial for this position. Be prepared to discuss your experience working in Agile teams and how you’ve contributed to Agile ceremonies. This will show that you can thrive in a dynamic, distributed team environment.
