Senior People Partner - Retail

Join to apply for the Senior People Partner - Retail role at AllSaints. At AllSaints, we are in the business of feelings – making our customers feel cool and confident. We are a global brand made up of a diverse mix of talented people in a variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are embarking on an exciting plan and we are seeking new members of the team who want to contribute.

THE ROLE

The Senior People Partner (Retail) is a critical role, acting as a true business partner, line manager, and the designated delegate for the Head of People Partnering and Talent Acquisition. You will execute the People & Culture plan across the entire UKEU business. This role demands advanced HR expertise to proactively manage organisational design, lead complex change management initiatives, and influence senior Retail leaders on critical matters of talent, performance, and succession. You will oversee and resolve the most complex, high‑risk employee relations cases escalated from the field, ensuring all people solutions are commercially focused, legally sound, and reflective of our brand values.

Reporting & Function

Reporting into the Head of People Partnering and Talent Acquisition, this position holds direct line management responsibility for the People Advisor (Retail), serving as a key mentor and escalation point for the Retail People function. You will work collaboratively across the business, maintaining strong partnerships with senior Retail leadership (Head of Retail, District Managers, Brand Leaders) and corporate functions to drive consistent and commercially successful outcomes.

Key Responsibilities

• Partnering: Act as a co‑pilot to senior Retail leadership, translating business goals into proactive, long‑term people plans specifically for the Retail environment. Lead the execution and roll‑out of People & Culture initiatives across UKEU Retail. Use data, logic, and advanced persuasion to influence Retail leaders to make people‑focused decisions that drive positive change and commercial retail goals. Lead and manage complex organisational design, restructuring, and redundancy programmes specific to the Retail store network. Take accountability for critical P&C processes and decision sign‑offs for the Retail client group.
• Talent Management & Development: Lead talent reviews and succession planning cycles for the Retail client group, identifying and mitigating future talent risks. Line manage, coach, and actively develop the People Advisor (Retail). Provide coaching and counsel to Retail leaders on organisational effectiveness and team performance across the store network. Act as a mentor to junior team members within the People/HR function.
• Employee Relations & Conflict Pre‑emption: Lead and resolve high‑risk and complex employee relations cases, act as the escalation point for People Partners. Identify and pre‑empt potential sources of conflict within the Retail client group. Apply pragmatism in the application of policies and procedures for the Retail business.
• Organisational Change: Anticipate the impact of organisational change on the brand, proactively setting in place processes to embed the changes successfully. Think globally and cross‑functionally, understanding the implications of Retail P&C actions beyond your immediate client group. Demonstrate courage and conviction when influencing difficult decisions with senior Retail leadership.

What We’re Looking For (Skills & Qualifications)

• People Management: Demonstrable experience line managing, coaching, and mentoring junior HR professionals.
• Brand Ambassador: Genuine love for fashion, embodied in an ambassadorial role for our brand.
• Driven by Success & Tenacity: Winning mentality, resilient, focused on solutions.
• Commercial Acumen: Deep understanding of the Retail business and operating models.
• Advanced HR Expertise: Authoritative knowledge of UKEU employment law and HR best practice.
• Influence: Highly skilled in relationship building, negotiation, and advanced persuasion tactics.
• Data‑Driven Insight: Proficient in using HR data to provide analysis and recommendations.
• Integrity and Courage: Embody our core values, demonstrating honesty and trustworthiness.
• Autonomy & Initiative: History of driving own activity and proactively initiating work.
• Influence & Stakeholder Management: Exceptional skills in building trust and influencing decisions. CIPD or equivalent experience highly desirable.

Location

Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio location – approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.

Benefits & Culture

The Customer is the Boss; we work as one proud team to get the best for our customers. One Team; we are joined up and encourage others to share their ideas. We Do What We Say We Will; we know our goals, and we work with clear outcomes in mind. We Are Responsible; we are self‑aware, understand the impact we have on others and are positive about the future.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Sales and Business Development

Industries: Apparel & Fashion

AllSaints is an Equal Opportunity Employer. All women, men, people of all religions, ethnicities, colours, backgrounds, sexual orientations, nationalities, and ages are welcome to apply.