AllSaints is seeking a confident Customer Service Advisor to join our Global Contact Centre. The role focuses on delivering luxury, customer-first service across phone, email and live chat, handling inquiries with independence and care.
You will work remotely most of the time, with two days a month at our Shoreditch head office. The fixed-term contract runs from 25 October 2026 to 31 January 2027, with no holidays during peak trading apart from Christmas Day and New Year’s Day.
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Remote Customer Experience Advisor — Luxury Brand employer: AllSaints
At AllSaints, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to express their creativity while driving commercial success. Located in the heart of Shoreditch, our East London studios offer a dynamic environment with numerous benefits, including generous holiday allowances, employee discounts, and dedicated mental health support, ensuring that our team members feel valued and supported in their professional growth. Join us to be part of a diverse team that is passionate about making customers feel confident and stylish, while enjoying the perks of working in a thriving community.
