Regional Manager - North

As Regional Manager, you’re responsible for leading, managing and motivating your team to deliver an exceptional brand experience to our customers. The Regional Manager role is not just about what happens within the stores and concessions; it’s also about the communities around them. We see your stores as the centre of a community of AllSaints fans and customers in your surrounding areas, who might shop with us in store, online or via a partnership.

As Regional Manager, you’ll take full ownership for delivering the AllSaints experience in your region (North), supporting stores and concession partnerships as well as engaging in the communities and managing a team of brand leaders to deliver amazing in-store service. The role will involve some exceptional time management, resilience, multitasking and determination to ensure that the customer journey, the financial targets and delivery of business critical updates all happen appropriately.

Leadership of your team of managers and brand leaders will be a key part of how you spend your time, upskilling and equipping the team with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing.

WHAT WILL I BE DOING?

• You will be an amazing communicator, acting as the bridge between our brand and your store teams ensuring everyone at every level knows what’s happening at AllSaints, and has the tools and inspiration to succeed!
• Your focus will be on coaching and developing our brand leaders to help them get amazing results and feel confident as the hub of their local AllSaints customer community and at the helm of their store.
• Working collaboratively with your brand leaders and store teams, as well as our creative visual merchandising teams you’ll ensure our stores deliver a showroom-quality experience to our customers, which emphasises our beautiful collections whilst maintaining specific trade focus.
• Inspiring and directing your team’s development. Aware of any opportunity within the brand and having the ability to give impactful and balanced feedback that helps our leaders to improve and creates a healthy and happy team culture.
• You will focus not only on having amazing stores but also more broadly on the brand’s growth across digital, partnerships and concessions as well as having a positive impact on the communities and cities we operate in.
• You will be field based with travel to stores a key focus for your role - you’ll need to be organised and have great time management. You will be flexible with location and able to travel within the UK.

WHAT SKILLS DO I NEED?

• First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers.
• You have a proven ability to grow our talent with strong examples of team development and progression.
• You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit (or three!).
• Honest, trustworthy and dependable - you live by our brand values.
• Positive and inspiring: you’re a natural coach and want to help our teams do their best and feel appreciated.
• Supporting the store management teams to create a fun and aspirational in-store atmosphere.
• Influencing the store management to create a visually exciting store that shows our collection at its best and most commercial.
• The ability to create and communicate a clear business strategy that links to the brand and the retail strategy.
• Full understanding and experience with business KPIs - specifically Conversion, UPT and in-store digital sales, with the ability to set realistic but business enhancing targets.
• You are a skilled commercial trader - understanding competitors, customers and the environment in which our stores trade, encouraging store management to build relationships with external support functions.
• Plan ahead and anticipate opportunities and risks.
• Build strong relationships with head office functions.
• Attract and recruit a high calibre of talent.
• Proactive and ongoing team development that grows the talent for our brand - takes responsibility and ownership of succession planning and supports global growth.
• Ensure effective use of payroll through intelligent team scheduling that delivers the brand experience and budgets.

WHAT WE STAND FOR

• The Customer is the Boss.
• We work as one proud team to get the best for our customers.
• We Do What We Say We Will.
• We know our goals, and we work with clear outcomes in mind.
• We Are Responsible.
• We are self-aware, understand the impact we have on others and are positive about the future.

BENEFITS

• A generous wardrobe allowance so that you can wear our beautiful clothes to work each day.
• Potential to earn more from our team commission scheme.
• We are a disability committed certified employer.
• Employee discount for you to spend with family and friends.
• Up to 2 years service 33 days (25 days + bank holidays).
• Over 2 years service 36 days (28 days + bank holidays).
• Access to dental cash plan & free virtual GP appointments through Aviva.
• UNUM employee assistance helpline.
• Life assurance cover.
• Access to discounted gym membership and corporate discounts.
• Free, confidential, wellbeing and lifestyle support with Retail Trust.
• Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause).
• Health days for you to use either for physical or mental wellness.
• Dedicated mental health support from our mental health first aiders.
• Eye care vouchers, season ticket loans and much more!

#WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.