P&C Administrator - Apprentice

At AllSaints we are in the business of feelings - making our customers feel cool and confident. We are a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

The P&C Apprentice is the backbone of our employee experience, ensuring every stage of the employee lifecycle is seamless, compliant, and professional. This role provides essential administrative support to the People Partnering, Talent Acquisition and Payroll teams, focusing on data accuracy, compliance, and smooth people processes.

What You’ll Be Doing (key Responsibilities)

• Drafting and sending out employment contracts and offer letters for UK and EU roles.
• Oversee Right to Work for all new joiners ensuring compliance and escalating concerns.
• Creating and owning personnel files for new starters, ensuring all required documents are organised and saved.
• Request employment references, tracking compliance and escalating concerns.
• Complete employee onboarding processes including MySaints employee bank details link.
• Coordinating the onboarding experience with preboarding emails and monthly reminders.
• Supporting the smooth running of the probation period by sending out probation reminder emails and issuing pass probation letters.
• Preparing and issuing changes to terms and conditions letters.
• Support the People Partnering team with employee relations case administration.
• Saving and organising documentation within personnel files in line with agreed retention periods.
• Maintaining and updating the brands’ organisational charts.
• Owning and coordinating the partnering team’s training rota.
• Preparing Data Subject Access Requests (DSARs).
• Answering queries in the People Inbox and completing employment reference requests.
• Managing leaver coordination, including preparing leaver letters and scheduling exit interviews.

What We’re Looking For (skills & Qualifications)

• A Collaborative Team Player: You thrive in a team environment and foster a positive, inclusive atmosphere.
• Brand Ambassador: Your genuine love for fashion is evident.
• Driven by Success & Tenacity: You possess a winning mentality and are committed to overcoming challenges.
• Commercial Acumen: You have a deep understanding of retail business and actively leverage data.
• Integrity: You embody our core values through honesty and trustworthiness.
• Pride in maintaining a high level of accuracy and attention to detail in all work.

About the Location

Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location is approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.

What We Stand For

• The Customer is the Boss: We work as one proud team to get the best for our customers.
• One Team: We are joined up and encourage others to share their ideas.
• We Do What We Say We Will: We know our goals, and we work with clear outcomes in mind.
• We Are Responsible: We are self aware and understand the impact we have on others.