At a Glance
- Tasks: Support the footwear team in ensuring quality, comfort, and durability of products.
- Company: Join a global brand committed to sustainability and diversity.
- Benefits: Generous wardrobe allowance, employee discounts, and 25 days holiday.
- Other info: Dynamic Shoreditch studio with great perks and a supportive team culture.
- Why this job: Be part of an exciting journey in footwear technology and design.
- Qualifications: Passion for footwear, attention to detail, and basic technical knowledge.
The predicted salary is between 36000 - 44000 £ per year.
London, England, United Kingdom , Permanent
We're a global brand made up of a very diverse mix of talented people in a huge variety of roles.
Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.
We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
The role
The Footwear Assistant provides essential support to the footwear team, focusing on the technical integrity, fit, and quality of all All Saints footwear.
You will ensure product builds are fit for purpose regarding quality, comfort, and durability.
About the team
Based at our Shoreditch office this role reports directly to the Footwear Technologist with a dotted-line supporting role to the Footwear Product Development Manager.
- What you’ll be doing (key responsibilities)
- Technical
Documentation: Support the Technologist by documenting fitting reports, taking clear photos of issues, and completing supporting documents from Proto stage through to bulk production
- Fit & Wearer Trials: Assist in issuing wearer trials and collating feedback to ensure footwear meets comfort and performance standards.
- Database & Library Management: Maintain and update technical google sheets including the Last Library, Boot Upper Measurements, Materials Database, and BOMs
- Organise, track, and manage incoming and outgoing samples (proto, SMS, confirmation, production).
- Prepare samples for fit sessions, ensuring they are correctly labelled and ready for review.
- Maintain an organized sample library and ensure accurate sample records.
- Process Tracking: Help update the Production Sealing Tracker and ensure vendors supply AQL (Acceptable
- Quality Level) reports for technical review prior to shipment.
- Quality Assurance: Support the Technologist in conducting quality checks in the office and at the Distribution Centre, identifying manufacturing issues and alerting vendors.
- Support the Technologist in conducting quality checks on samples & bulk production (in the office and the DC), identifying issues and advising the Technologists and vendors when required.
- Support general administrative tasks and ad hoc projects for the footwear department, including scheduling meetings and vendor schedules when visiting, preparing presentations, raising Netsuite Pos, completing design details on PIM and managing correspondence.
- Assist in providing and presenting data reports to improve vendor performance.
- Assist in organizing and preparing for weekly team meetings.
- Support general administrative tasks and ad hoc projects for the footwear department, including scheduling meetings and vendor schedules when visiting, preparing presentations, raising Netsuite Pos, completing design details on PIM and managing correspondence.
- Assist in providing and presenting data reports to improve vendor performance.
- Assist in organizing and preparing for weekly team meetings.
- WHAT WE’RE LOOKING FOR (SKILLS & QUALIFICATIONS)
- Technical Interest: A passionate interest in footwear technology, construction, and the "science" behind a great fit.
- Meticulous Eye: A systematic approach to work with extreme attention to detail, specifically regarding technical specifications.
- with customers and colleagues over the power of an amazing outfit.
- committed to overcoming challenges to deliver outstanding results.
- Commercial Acumen: You have a deep understanding of retail business. You actively leverage data to gain insights and anticipate customer needs.
- Integrity: You embody our core values through your honesty and trustworthiness.
You're dedicated to protecting our brand, caring for our customers, product, profit margins, and the health and safety of our teams and environments.
- Entry-level experience or a relevant qualification in footwear technology.
- Basic understanding of footwear construction, fit, grading and manufacturing processes.
- Ability to work at pace in a fast-paced East London studio environment while absorbing new technical skills quickly.
- Basic proficiency in technical drawing and creating tech packs.
- Basic knowledge of fabric & raw material properties, performance, and testing.
- Good communication and collaboration skills to work with cross-functional teams and vendors.
- Problem-solving skills and a proactive approach to improving footwear quality and production efficiency.
- Basic knowledge of relevant industry standards, regulations, and ethical sourcing practices.
- Interest in learning about digital technology in development (e. g., 3D fitting software).
- Strong organisational and time-management skills.
- Ability to work under pressure in a fast-paced and dynamic All Saints environment.
- About the location
Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty.
Studio Location .
Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.
- What we stand for
- The Customer is the Boss
- We work as one proud team to get the best for our customers
- One Team
- We are joined up and encourage others to share their ideas
- We Do What We Say We Will
- We know our goals, and we work with clear outcomes in mind
- We Are Responsible
We are self aware, understand the impact we have on others and are positive about the future
- A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
- We are a disability committed certified employer
- Employee discount for you to spend with family and friends
- 25 days holiday increasing to 28 days after 2 years continuous service
- Bank holidays, birthdays and volunteering days off
- Access to dental cash plan & free virtual GP appointments through Aviva
- UNUM employee assistance helpline
- Life assurance cover
- Access to discounted gym membership and corporate discounts
- Hybrid working in our historic East London studios, working hours are 9-5.30pm
- Free, confidential, wellbeing and lifestyle support with Retail Trust
- Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adaption, menopause)
- Health days for you to use either for physical or mental wellness
- Dedicated mental health support from our mental health first aiders
• Eye care vouchers, season ticket loans and much more!
#We Are All Saints
Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.
We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes.
We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.
Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you.
We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.
If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Footwear Assistant in London employer: AllSaints
At AllSaints, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to express their creativity while driving commercial success. Located in the heart of Shoreditch, our East London studios offer a dynamic environment with numerous benefits, including generous holiday allowances, employee discounts, and dedicated mental health support, ensuring that our team members feel valued and supported in their professional growth. Join us to be part of a diverse team that is passionate about making customers feel confident and stylish, while enjoying the perks of working in a thriving community.
StudySmarter Expert Advice🤫
We think this is how you could land Footwear Assistant in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like AllSaints, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like AllSaints!
We think you need these skills to ace Footwear Assistant in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at AllSaints, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at AllSaints and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show AllSaints that you’re ready to jump in and contribute right away!
How to prepare for a job interview at AllSaints
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
